Smart Apartment DataReviews of smartapartmentdata.com

We have been using Smart Apartment Data for four years and have found it extremely valuable for our nationwide analysis of rental properties and their policies. The team has been consistently responsive and partner-oriented in addressing our questions and accommodating in providing data views that deliver maximum insight. We look forward to continuing to work with Smart Data.

Smart Apartment Data is consistently the best resource for finding information when it comes to all levels of management. Whether it is a Regional Manager you're trying to connect with our a Property Manager. The data is extremely accurate as well. The information provided is very useful and valuable.

I think the data is not 100% accurate but It has huge data collection. Support is not reliable when you use free plan.

Our client base consists mainly of property managers, but it’s very difficult to reach them unless you have an established relationship with them. One of the questions we often ask when it comes to marketing is, How do we reach these people to gain new contacts and potential clients, especially in an industry that has a lot of turnover? SMART became our one-stop resource for connecting with our client base. We’ve been able to send several email campaigns, including our monthly newsletter, to more than just our contracted customers, but also to new potential customers. We’ve increased our marketing contacts 10-fold, and the number keeps increasing as we refresh our mailing lists with the SMART database periodically.

We have been using Smart Apartment Data for over 6 years and we are extremely pleased with their product. Our experience has been stellar and it has helped us grow our small business quickly. We use the supplier platform and it is very easy to navigate and manage. They are on top of any changes and the data is fresh and relevant. Our sales representative and the customer service team have always been very quick to respond to any of our requests, no matter how large or small it is. If you’re looking for a true partner for your data, they are the right choice for your business.

I'm a property manager and I receive a call from Smart Apartment Data approximately once a week. Every time I receive a call, the rep is rushed and impatient. At first I would ask who the rep was to identify what business they were operating from and they responded with anger because I didn't want to provide my supervisors information until they identified themself. Each representative asks if we are managed by a property management company that I've never heard of and when I correct them they say they've updated the information but the next representative asks if we are the same company. Now I've started receiving emails from Smart Apartment to update our property information with details regarding our apartment availability that can easily be found on our website. They also listed information they believed was correct in the email which contained entirely incorrect information. The information they gather, they don't annotate properly. When they gather information, they do it impatiently and sometimes rudely. Just go through apartments.com or take a look at the property websites. Property websites mirrored with google reviews will always get you the best information in my opinion.

The data is incorrect. The customer service is not timely. This used to be a good product before they upgraded their system. It is of the worst if not the worst available today resulting in Regional Directors and Regional Vice Presidents completing corrections manually. CoStar does not have a good report format just yet, however, the CoStar data is much more accurate than Smart Apartment Data. We are now working with other solutions as this one has been a pain point for our organization.

Very inaccurate information. Properties within certain criteria are not pulling in searches. Properties that are offering locator incentives state that they do not pay locators and properties that accept pets show as not accepting pets. The database has gotten more inaccurate over the last year and the price has gone up at least $20/mth in the last few years too. If your payment does not go through, they will text and email you to make sure you process your payment.