Smart Apartment DataReviews of smartapartmentdata.com

This company is spam. They call over and over until they get someone who doesn't know better and they give pricing over the phone and send you the bill for advertising we never asked for.

Martina held a training session to introduce me to the program that zipped by at the perfect pace yet was all inclusive. She touched on many of the questions and answers I already had without even knowing what I needed. The program is able to get much more granular than I was expecting and I look forward to utilizing it more!

The application is extremely easy to use, everything is built into one place. I was spending a lot of time researching and planning routes, Smart Apartment Data has reduce that time drastically. Martina was great to work with, not only touched on all the topics I wanted to, but help me create a better work flow for my specific industry.

I had a great experience. Martina Olivera was very professional and helpful. She broke it down very simply and assured me I can reach out for further assistance at anytime.

I'm a broker and I run an office of real estate agents who use Smart Apartment Data daily for apartment locating. We've collectively made tens of thousands of dollars using this platform, and it's become a core part of how we operate. I've seen real improvements over the past several months. They added live pricing, unit-by-unit level information, and even second-chance provisions for broken leases and credit issues. That kind of detail matters when you're trying to match a client quickly and accurately. No platform is going to give you rent prices that are perfect 100% of the time because apartments change their own pricing constantly, sometimes daily. But the data here is close, and it's updated on an aggressive schedule. When I need help, the chat support has been great. There's always someone available, and they're responsive. I've also called and left voicemails and always gotten a call back. For a tool we rely on this heavily, that matters. If you're a locator or running a team, this platform pays for itself many times over.

I’ve been a Smart Apartment Data user for years, and the only reason I continue using this platform is because, unfortunately, it is the only tool available to apartment locators. That lack of competition shows in the quality, accuracy, and support. Despite increasing their pricing, Smart Apartment Data has not improved the platform in any meaningful way. The data is still inaccurate, outdated, and unreliable. We still have to call properties manually every single day to verify pricing, availability, and specials because what is shown on the website is simply not correct, even though the platform claims it is. Customer support is another major issue. They have one representative handling all incoming calls, which means calls rarely get answered. Meanwhile, we have clients waiting for lists, and we’re left without the information we need to do our jobs. Email support is no better. For a company charging premium rates, they need to hire more reps. The platform also enforces usage limits that are not clearly disclosed. Even if you pay for a full month, your access can be cut off early if you up to 2 weeks early if you “reach your limit,” and the only solution they offer is locking you out of your account until you upgrade to a more expensive plan which is $66 /month. This feels less like a fair business model and more like a forced upsell. On top of that, basic features are locked behind Professional Mode, including something as simple as editing your signature, community email address to make sure they recieve your client guest card. Which can be a huge issue when it comes to payout. Starter Mode and Professional Mode are completely irrelevant to each other and offer no real functional improvement. The separation feels arbitrary and unnecessary, especially when the platform itself has not evolved to justify the price increases. Smart Apartment Data is a powerful concept, but the execution, transparency, and support fall far below industry expectations. Anyone considering this platform should be fully aware of these limitations before committing.

Terrible. I stopped my membership almost 2 years ago and they still charge my card. We had to block their payments so many times and they don’t pick up.

I completed the Smart Apartment App training from Martina Olivera and it was perfect. Using this new tool is ideal and will make my searches faster and more productive. Thanks again