Small Pet SelectReviews of smallpetselect.com

The quality of the hay and ease of using the website & delivery is well worth the cost. The reward point system is great too, doesn't expire and makes for significant discounts. Only 4/5 because I really dislike the increased use of AI in customer service and generated promotional images, it feels cheap, unreliable, and uncanny. I don't like the syrupy cutesy-wootsy language of the AI generated emails or slightly off "photos".

Quality products!

The 3rd cutting wasn't as green and as soft as with previous purchases. Also Rosie, didn't chow down as quickly and eagerly as usual. But it was still good and Rosie eventually got into it.

Customer service was great on getting replacement hay in no time.

Good products and service!! Waaay to many e-mails!! Thankful for corn and soy free feed!!

Delayed shipping with no explanation and order came in 2 boxes on seperate days. Never had any issues like this before so I wasn’t too bothered

They do a great job with producing quality hay. The only thing that is sometimes an issue is when there is some dust at the bottom of the box. Other than that, the quality is good.

Our chickens love the sustainable chicken scratch and grub bugs! The price is fair and I love earning points for my purchases. What I absolutely do NOT like is the packaging and how it's shipped. So much spillage when it gets to my door and when transferring it to another container. Cardboard boxes are easily recycled and non toxic to contain the product, but they're not taped up enough to prevent leaks and waste. Something needs to be done to improve the packaging.