Ra S.
A terrible customer experience
A terrible customer experience. Firstly sly broadcast touts AI features but doesn't have support on the weekend. This would be otherwise fine except they shut my account down without cause or explanation. My business is compliance so I know factually there could not be a compliance issue. How a business manages support is the lifeblood of a successful business and a direct reflection on both the business and the character of the owner(s). If you accept payment for service that you decide not to provide and then cancel those services for whatever reason, you should refund immediately and have systems in place at minimum that explains why. I can think of over a dozen applications that do this autonomously.
Response from SlybroadcastMar 30, 2026
We’re sorry to hear about your experience. Our support hours are clearly outlined, and while weekend coverage is limited, we aim to respond as quickly as possible. Account actions are only taken in accordance with our Terms of Service, and we do provide refunds in cases where those terms are violated. We understand how important clarity and communication are, and we’re continuously working to improve both. If you’d like us to review your case further, please reach out to our support team directly.