SLLACReviews of sllac.com

I ordered my glasses almost a month ago. I was tracking them and they failed to be delivered due to “incomplete receivers address” I have reached out to SLLAC multiple times via the email they provide on the website with no response. The only emails I get from them is spam. I am unable to contact the delivery service to try and clear things up because I don’t know what delivery service is trying to deliver. The phone number for the service department is a joke. No one answers and they say leave a message and they will get back to you. This is not the case. I’m starting to wonder if I got scammed out of my money by ordering glasses through them. As of right now I would highly suggest going through a different company.

I emailed your service dept requesting a return for exchange within the 14 day policy on Apr. 1 still have no response on how to make the return and an authorization. There's no phone number to call. My glasses have a scratch

I am seriously disappointed in this service and website. I ordered a pair of glasses on 24th February, a few days later, I got an email stating that the frames I'd ordered was out of stock and that I needed to choose an alternative colour or a new frame. I didn't particularly like the other colour but I couldn't imagine going through the process of looking at frame sizes etc again so I went with the alternative colour. You'd think that after such a hiccup, they'd use express shipping or faster processing to get me the glasses on the same time frame right... wrong?! Well on the 13th of March the updates on shipment stopped. It doesn't say delivered or anything, they just stopped. I reached out to the company who asked me to be patient for a little while, so I have. Today, 31st March, still no update and no glasses being delivered. Now I live in the Caribbean so these glasses still have to be shipped from the US delivery address to me and it's been a month. At least customer service responds to emails but I'm super disappointed. I just want my money back at this point.

Awful.... if I had a. Option for no stars that would be it. I ordered a month ago. Now says it delivered to my post office an then says it's failed to deliver. I called my post office an they haven't received it. There is no number to call sllac for costumer service. Save your self time an money, don't order from this joke of a comany....

I received the frame I ordered. But my prescription has to be wrong that they sent. I can not see out of them at all. I'm very disappointed. I was really looking forward to them. I'm hoping they will fix the issue or refund my money!

With "save30" CODE THE TOTAL ORDER SHOULD HAVE CHARGES ?114.59 MY SALES ORDER SHOWS A 15.00 AND 20.95 CREDIT BUT THE MATH DOESN'T ADD CORRECTLY AND YOUR INVOICE COMES UP WITH AN EXTRA $15 CHARGE TO MY ORDER AND CARD!

Did not get free shipping or 50% off

The glasses looked cheap in person.