SlickwrapsReviews of slickwraps.com

Ordered a skin for my headphones. It has been a month and still not even a tracking number. Their excuse is simply: "The have a lot of orders". I would steer clear of these guys.

Ordered my wrap on 09-04-18 and to this date it's still processing and the customer service is also horrible takes over a day to reply to your emails and they just don't care once that have taken your money

Do not purchase skins from here, they took a week to ship out my order. I sent in an email 5 days after I placed my order, they took my money happily but there excuse for me not receiving a confirmation email was “high order volume” because of the sale, you can't confirm to me you received my money and my order was placed? Correct me if I'm wrong but there is pretty much a sale every single day. I never received a confirmation email. Support took 2 whole days to answer me, and once they did they never answered again. I messaged support saying "I never received a confirmation or anything, its been 5 days. I have a receipt from PayPal and that's it. Could I have a tracking number or an update on my order?" There reply "I am sorry for the delay. Your order was placed during a sale. Processing time can be delayed when placing an order during a sale due to the high volume of orders in our facility. We do note that information on the support page. You will receive an email once that goes out. That email will have your tracking information. I am sorry for the delay. " Let me point out slick wraps has a "sale" every single day. Not so much of a sale if its an everyday thing. My response to them "I understand that but, 5 days is a lot to call a “delay”. There's a sale just about every day." Shouldn't they take care of the orders the already received before starting a new sale? The skins are good quality, but it seems like if they just want to give you the runaround. I asked for my money back and magically my order shipped the next day. After my last response, I never received a reply back from support. In total a 7 day wait time with no confirmation until the order shipped.

1. Their website advertise as it is 'Today only' sale, but actually the sale is always on. Don't be fooled. 2. I waited approximately 3weeks to receive the product. I orderd other Canadian brand a week later than Slickwraps, it arrived a week prior to Slickraps. For those reasons, I strongly do not recomend to buy from this shop. PS. Slickwraps, please can you not to ask me to provide more information. I am verified with trustpilot already.

Order was stuck in processing and the company was impossible to contact. I tried contacting the owner on twitter and he blocked me. Had to dispute the charge through PayPal. Edit: Isabel just got back to me telling me that it is late because of their sale. I will see what happens from here, I have already disputed the charge with PayPal. Interesting too that they advertise their sale as “today only” for around a week now. Edit: The order has shipped and is on the way the day later. The rest of my service experience was positive and I have removed what I now believe to be false assumptions about the company. I will update this review once more when I receive the product to reflect my opinion on the product as well. Until then I will update the rating to 3 stars. Edit: The order arrived September 20th. The quality of the skin was pretty good, but it was not worth the troubles with the company. I'm going to say overall experience is 2 stars, though the product itself would probably be 4-4.5 stars.

Way too long to ship, 3 weeks from order to arrival is ridiculous when you claim shipments in 1-2 business days. Customer service doesn't bother to respond and the product really isn't any good. Go with someone else. Edit - Slickdeals asked for my order confirmation because they said they were going to look into this. A week and a half later they contacted trustpilot to take my review down. They never reached out to me even with my order information. I've sent screenshots of my order email to trustpilot so that should keep the review up but clearly slickwraps is doing everything they can to stifle negative reviews, imagine how much worse their rating would be if ALL the reviews stayed up.

One of the worse company for speed of service and communication, I'd wished that I came across these reviews on here before purchasing an order. Order was placed on the 19th August, still not sent out. Sent out email enquiry and still no reply. Just an update so you guys and girls know. 5th September 2018, still not sent out!!!! Probably gonna get a refund from PayPal we will see.

Everything was great. Great staff, great products (still wearing the honeycomb), great experience overall. Definately will purchase products again if I have the chance