Michael H.
Long wait and terrible service
I ordered several slick wraps for my phone. Their website stated 4-6 days for processing which was longer than I hoped but since it is stated on their faq page I expected a week wait before shipping. I still needed the wraps asap to protect my phone so I paid for two day shipping. 8 days after I ordered, slickwraps cut my wraps and printed a shipping label. I received shipping notification and was excited to receive my new product. more than a week later I still did not have any product in my mailbox. I then decided to talk to customer service in order to find out what was going on. I received no explanation and instead was told that my order still had not shipped. when I asked why the delay was so long, especially when the order, according to slickwraps themselves, had been ready and sitting there for a week. No explanation from them, no apology, no nothing. simple, one sentence emails from CS stating "our website tells you we take a long time so thanks for your money". almost three weeks have passed since I ordered and I still have not received any package. DBrand or Decal Girl are much better companies to deal with.
