SlickwrapsReviews of slickwraps.com

No service whatsoever. Haven't gotten a reply from them in 2 weeks and I'm constantly trying to. Good thing I paid with paypal and I can open a dispute.

Order placed 17/7/2020 which remains undelivered, support tickets raised on 28/7/2020, 9/8/2020 and 15/9/2020 which all remain unanswered. After some further research it appears there are thousands of customers in this position globally. And now news of a data breach... Avoid.

To be fair, the products themselves are actually quite good. Nice looking stickers that are easy to apply, durable and also quite forgiving. The thing is that you have to be quite lucky to actually get the products. My first order there took about a month to arrive (from US to Europe that's not so unusual, so I didn't think much of it). The second order took 4 months plus it caused problems with customs since their customs declaration wasn't complete or something like that. Since that was during the COVID lockdown phase, I didn't think much of it either. Now with my third and definitely final order there it turns out that the people working at Slickwraps seem to be either completely incompetent or just don't care anymore. First I get an order confirmation which says it takes them about 6-8 business days to ship. After 3 weeks they still haven't shipped the order. They conveniently ignored my e-mails until I opened a case with PayPal. 2 days after that they finally shipped the order which arrived about a month later. (I have to add that after they shipped the order, I ordered stickers from another shop in the US and those stickers arrived 2 weeks earlier despite using USPS as well). Apart from taking forever to actually ship and apart from ignoring my e-mails, they also conveniently forgot to include one of the articles I ordered. Also they just seem to be unable to use packaging that doesn't damage the stickers inside. Btw, their excuse is that whenever they have a sale going on, shipping might take longer than usual. The thing is that they have a permanent sale since at least 2 months so I don't know, maybe don't have a sale all the time if you know that you can't handle it? Anyway: If you don't want to wait for months for SOME of your stickers to arrive, order them somewhere else. As I said, the quality is good but that doesn't help if you never get to see it.

J'ai déjà passé 2 commandes sur ce site il y a plus d'un an, chacune reçues en moins de 14j. Je passe une troisième commande le 2 septembre, elle n'est toujours pas expédiée (nous sommes le 20 septembre) et le service client le répond pas aux emails, ni aux litiges paypal. Déplorable...

Was trying to get my fiancé decals for his birthday so I placed an order a month in advance (the site says 6-8 days for custom orders to be shipped). Emailed to get an update after 3 weeks and got no response from customer support. A week later, I got a notification that my package shipped (a month isn’t quite the same as 6-8 days, but ok). Another month later, I still haven’t received anything, my tracking information hasn’t updated since the day after it “shipped,” I’ve reached out to their support team 2 more times, and no response. Like at this point, even if I get my order, I’ll never order from them again based on their false advertising when it comes to delivery expectations and HORRIBLE customer service. At least have the decency to acknowledge your customer emails. If you’re having known issues with shipping, update your site or reply to an email with this info. Ignoring questions and complaints just makes you look worse...

I've been emailing for two going on three weeks straight to see what the status of my order is with no response. It still just says "processing". I've filed a fraud claim with bank in order to get my money refunded. I do not want the item anymore nor to deal with the company. Total scam and I don't know how they remain in business. Update: Go figure after a month and the notification that I made a fraud claim with my bank miraculously the skin has shipped .... Go figure.

Same as the rest of the reviews, almost 1 month and didn't receive the wrap. Wrote a couple of emails to their customer service, but no reply whatsoever. So basically they are stealing your money for nothing. Total fraud.

Didn’t receive a confirmation email I spent money for no reason