Jesse
Product is good but communication is…
Product is good but communication is not. Received a ship out notice immediately followed by usps notification that label was cancelled. I wrote support twice to ask for updated tracking info and received confirmation of my email (auto generated) but no one ever responded, even after several days A few days later the package showed up with a different tracking number.
Response from SlickrockgearJun 11, 2023
Sorry about the tracking. Our system had a glitch and created two labels for that days batch. We canceled one but it was the wrong one since that was the one emailed.



