Robert M W.
Store is unresponsive.Closed
Store is unresponsive.Closed

Jeep Wrangler parts and accessories.
Slickrockgear (slickrockgear.com) has 804 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Showing 9 reviews with 1 star · Clear filters
Robert M W.
Store is unresponsive.Closed
brian K.
Place my order #13363. Item never shipped out. I got reply that there was a family emergency and item would ship out the following Monday. The following Monday came and went. I sent a couple emails and left a voice mail with the number online. Still no product or Shipping info. Calling bank to dispute charges for items that have never be shipped or received. Website is down for whatever reason.
jodie B.
Racing season almost here
Response from SlickrockgearMar 30, 2023
I’m so sorry! I looked up your order and for some reason it didn’t get transferred to our shipping system. It will ship Friday!
Mollee C.
I ordered two items and only got one. Unable to reach anyone for customer service. They don’t answer their phone and you can’t leave a message. Their contact us email form says they will return your email within 24 hours but it’s been six days now and I have not heard from anyone.
Response from SlickrockgearDec 14, 2022
I apologize for the delay in responding. We had some issues with our phone and have been getting a lot of spam so some valid messages got skipped. I reached out and refunded you for one of the pockets. The other will ship today.
Robert R.
I didn't get the items yet. No emails or texts on when they'll get here either. No phone number on your site to check. So what's going on? Rob UPDATE: I got them today, looks like a fantastic product. Having ordered many items online that just never show up, I was glad to hear from the manufacturer immediately after I posted my review. Great presentation, packaging and instructions - highly recommend them.
Response from SlickrockgearOct 20, 2022
Your order shipped Oct 13 and you should have received an email unless you entered your email address incorrectly. Tracking shows it should arrive today. Our phone number is at the top of our website.
Kevin C.
i received the wrong item that i order.
Response from SlickrockgearAug 13, 2022
Errors happen, but we fixed it and sent you the correct set.
M. C.
I ordered my items and it has been two weeks and they have still not arrived. I have sent emails as it says to do for a quicker response on their voicemail. I have left voicemails as well and still have not received a call or email back. I suggest working on your customer service experience and also do not label something to be shipped “priority shipping” and give a delivery date a few days later when you cannot meet that target. Hope your product will be worth it in the end but surely will not be ordering from you in the future.
Response from SlickrockgearNov 29, 2021
Since you are in Canada shipping does take a bit longer and the USPS has been having issues with packages getting delayed since before Covid. We get a lot of spam messages and occasionally real messages get missed. We apologize and will make sure to be more careful and respond in a timely manner.
Phillip W.
i thought that there was one for each side not just the driver's side.