John J.
poor customer service!
You provided a tracking system which does not work. I messaged your team and they could not provide me with a delivery date. Your delivery fee was exorbitant And I still do not have my product after over a week. How do I get my money back?
Response from SlickrockgearOct 15, 2019
John, I feel your frustration, but you are in Canada so there's only so much we can do. I wish we could lower our shipping rates, but the rate you got was direct from the USPS. I'm trying to find alternate carriers with lower rates. As far as shipping time I sent you a screenshot of the info we get. Once it leaves the country is where the tracking updates stop. Delivery time to Canada is around 10 business days or 2 weeks.