SlessicReviews of slessic.com

Response from SlessicOct 23, 2026

Dear Banan, We sincerely apologize for the inconvenience caused by these shipping issues. As your delivery address is in Saudi Arabia, please be aware that shipments to the region are currently experiencing delays due to unique local circumstances. We have been actively monitoring the status of your order; the carrier has confirmed that the shipment is now moving along its route without any further issues. We kindly ask for your patience and guarantee that your package will be successfully delivered to your address.

Response from SlessicSep 21, 2026

We sincerely apologize that neither our product nor the response from our customer service team met your expectations. We are constantly striving to improve customer satisfaction and product quality. We sell exactly what is shown in our product photos; there is no discrepancy between the photographed item and the actual product sold. While we cannot guarantee that every single unit from mass production is an exact, identical replica, there are no significant deviations. Regarding our return and exchange policy, the details are clearly stated in the footer section of our website; there is absolutely no intention to prevent customers from making returns.

Response from SlessicSep 2, 2026

Hello there. We are very sorry for the dissatisfaction this has caused. As we do not currently have overseas warehouses, returns due to a change of mind require you to ship the product back to our warehouse yourself—a policy that has already been stated. We will strive to develop overseas warehouse capabilities in the future to resolve this issue; in the meantime, we offer various compensation options to ensure customer satisfaction to the best of our ability.

Response from SlessicApr 14, 2026

Hello there, We have checked your order. The shipment status shows it arrived and was signed for on July 26, 2025. If you haven't received your order, please contact Saudi Post. Your tracking number is LZ279376887CN.

Response from SlessicApr 3, 2026

Hello there, We have reviewed your order and found that it arrived at your address on March 9th. The delivery personnel left the package at your doorstep and provided photographic proof of delivery. If you encounter any issues, please feel free to contact our customer service team via email for assistance.

Response from SlessicOct 1, 2025

We are very sorry that we cannot satisfy you. If you have any questions about your order, please feel free to contact us by email.

Response from SlessicSep 18, 2025

We're sorry that the product you selected doesn't match your figure. We'd like to offer you a coupon to choose another product. Please contact us via email.

Response from SlessicJul 18, 2025

Hello there, We have checked that your refund approval has been expedited. Please do not misunderstand our intentions and make malicious comments.