Sleepy BearReviews of sleepybeargummies.com

Response from Sleepy BearFeb 12, 2023

Hi Marisela, we are really sorry to hear you had an order you were unhappy with! We are happy to take care of that for you. We would like to assure you that we have made no changes to our bears within the last year, sometimes the bears can appear slightly visually different but they are still the effective bear our customers love. We make hundreds of thousands of gummies at a time and occasionally during our manufacturing process some variations can occur between gummies. This can lead to a small percentage of bears being shaped differently or smaller than others. However the potency of the bears is still the same because of the concentration we use for our infusion so even if a bear isn't perfectly sized or shaped it still has been weighed to have the same sleepy bear potency. We make sure that any bears under minimum acceptable potency/weight ratio are removed from the final packaged line, sometimes smaller seeming ones make it through and while they visually might not be as pretty they will still deliver the Sleepy Bear experience our customers expect. We are sorry you felt that the order was not up to the quality you normally get from us and we would be happy to look into it further and get a replacement order for the affected gummies. We look forward to your response and hope you have been having a great weekend. Update: Customer was contacted and offered a free full order replacement for their order (90ct gummy). Customer said they no longer could return the order for the replacement. Customer has not responded to requests to clarify on how many gummies they thought were undersized so that Sleepy Bear could send a complimentary replacement package for the affected items. In response to this customers claim that they felt the product was not the same as previous received items, we have took it upon ourselves to perform random inventory sampling of our products for lab testing and confirmation of potency. We are happy to say that as of Feb 16, 2023 we can with lab proof show that the products in question are exactly the same as previously received products in term of potency. Results will be available to public in our lab testing portal at sleepybeargummies.com/lab-results.

Response from Sleepy BearJan 11, 2021

Hello Antonio, I am sorry that you did not see a result from the gummies initially. However, you only had a free 3 bear sample pack and it is worth nothing the product works increasing better over time or may require a larger serving size, something impossible to do with only a 3ct sample as it is only one maximum serving in the pack. Sample packs are for customers to try initially with flavor and effect but is not a full representation of taking a product.

Response from Sleepy BearJan 6, 2021

Hi Kristina! We are sorry to hear that our blue buddies didn't work for you. We stand behind the science and quality of our product but know that one solution can't work for absolutely everyone. I am geniuely sad to hear they couldn't help you because we pride ourselves on helping people reclaim their night! Please contact us at [email protected], we would be happy to look into your order and refund you as we want all our customers to be happy dealing with us end of the day.