SleepPhones® Reviews | Read Customer Reviews of sleepphones.com

SleepPhones® Reviews | Read Customer Reviews of sleepphones.com

SleepPhones® reviews

Showing 83 reviews with 1 star · Clear filters

Sandra P.
Aug 10, 2017
When I put my earphones into the holes …it was no good
When I put my earphones into the holes in the headband I could not get them right to listen to my music. Waste of money & I have never used it again. I would of expected it to have come with earphones attached. Expensive considering I had to pay the import tax of £12-98.
Response from SleepPhones®Aug 11, 2017
Dear Sandra, Our sincerest apologies for the difficulty you've experienced with the product! The order you placed was for just the replacement headband without any speakers or components inside. We do sell the SleepPhones® Classic which does have the speakers placed inside of the headband. Feel free to contact our customer service team any time via email with any further questions or concerns you may have at: [email protected]
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John S.
Aug 10, 2017
This product does not perform as …
This product does not perform as advertised. Unfortunately it does not stay in place and becomes literally useless. I am terribly dissatisfied with this product and honestly wish I did not buy it. It now sits unused because I have far more success with a traditional earbud.
Response from SleepPhones®Aug 11, 2017
Dear John, Our sincerest apologies for the difficulty you've experienced with the product! Having the correct size will alleviate the issue you are experiencing. The product comes in three different sizes. You can find find a copy of our sizing chart along with a quick measurement video on our site at: http://www.sleepphones.com/customer-support/sizing We love our customers an want everyone to have a positive experience while using our products! Please allow us to assist you with an exchange so you can fully enjoy the SleepPhones® Classic product and sleep comfortably! You can find our warranty information on our site at: sleepphones.com/warranty Feel free to contact our customer service team for assistance via email any time at: [email protected]
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Willy C.
Aug 10, 2017
piece of garbage
piece of garbage
Response from SleepPhones®Aug 11, 2017
Dear Willy, Our sincerest apologies that you are not satisfied with the purchase of your SleepPhones®! Please contact our customer support team via email ([email protected]) or phone (1-877-838-4790, Monday through Friday, 8am - 5pm EST) and we would be more than happy to assist you! We look forward to hearing from you soon to quickly resolve any issues!
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