Found a bedbug on the pillow in my room and immediately took a picture and alerted the front desk. Despite the photographic proof, they are adamant there are no bed bugs in the room and as such will not refund the room, nor manage the infestation. I fear for the next person who spends the night in that room as there have been no measures to eradicate the bed bugs.
PM
Pamela M.
Rooms are horrible poor reservation service
They did not honor the reservations that was requested. The air-conditioned like urine, coming out of it.
And they charge an additional fee
And try to tell me that you can't make reservation online even after I showed them the confirmation number they didn't honor any of that
BI
Bianca
Incorrect Booking Dates
Incorrect Booking Dates: I booked for Dec 30th-31st, but the confirmation defaulted to Dec 2nd-3rd.
Fix Attempts Failed: I immediately tried to fix it online but encountered a scam phone number and a loop between Sleep Inn and Expedia customer service.
Financial Hardship: As a 78-year-old reliant on social security, I cannot afford to pay for a room I never used.
Outcome: I am forced to cover the cost of a new room and will never use your service again. I plan to share my experience widely and let others know what a scam this site is.
MM
Misty M.
Sleep Inn is a great choice .
Sleep in on Shadeland Ave is the best hotel I've stayed at in indianapolis. We checked in a few weeks ago with no issues. The beds are comfortable rooms are clean and the housekeepers gets started cleaning at checkout . The breakfast here is great. They provide a wide variety of items. Eggs, sausage, or bacon, waffles, Cereal, fresh fruit, juice, and more The day time lady here are very nice and is always willing to help when you need anythjng she's respectful when speaking with you and is there to help in any way. The night guy is the same. He does the breakfast. The hotel is clean and Noone bothered us . And the manager is a great guy helped me with a good rate for staying long term..Best of all. The staff here is there to help in anyway. So the sleep in on Shadeland and I 70 in indianapolis is where you want to stay If you need a room while intown. You will be very happy with your stay..
NJ
Nathaniel J.
I spent 3 days at hotel total
I spent 3 days at hotel total. They rec cash at front desk. I was not asking my choice membership #. Not only was I price hiked $100. They didn't even count my stay points charges ran up to almost $600. I ask why my choice points are not tracked in the system they told me .....call Choice Hotels! I ask can I rec points for my two day stay they said No. What?
WA
Waterstacks
It feel like someone watching me 🎶
Do not go to the one in 30 Falling Spring Rd, Bldg A, Chambersburg, PA 17202. We were so thrilled by this surprise that we asked to switch rooms, and were generously upgraded to room 111. There, the excitement continued! Our new room featured a 24/7 door-knocking service and the soothing sound of slamming exit doors right next to us. Who needs sleep when you’ve got all that action going on? The room also came with some fun challenges – no TV, no towels, and a surprise pet-friendly designation, which was extra convenient since we didn’t bring a pet!
The highlight of our stay? Twice during the night, we got the thrill of someone trying to join our slumber party by attempting to open the door. Good thing I jammed it shut!
As for the night staff? They were so dedicated, they even live on-site! Talk about commitment. So, if you’re looking for a stay that keeps you on your toes, this is the spot for you. Just a tip: bring an extra lock, leave valuables at home, and don’t count on that “Do Not Disturb” sign – they’ll knock anyway! Enjoy!
EL
Elaine
We stayed at Sleep Inn in Hurricane WV
We stayed at Sleep Inn in Hurricane WV
It was the best hotel stay we have ever had. Front desk staff were professional, friendly and informative. The room was clean, the bed was very comfortable and clean. Wonderful shower.
Breakfast was awesome, the lady made sure everything was fully stocked and kept the counters and tables wiped clean.
Highly recommend this hotel.
BA
Bruce A.
Room was double booked
Room was double booked. Two men walked in on my wife, while everyone else was at the pool. Had they been inebriated or had bad intentions things could have gone wrong very quickly. Management didn't care and dismissed the issue. Sleep inn N classen Cir OKC OK. Will never stay at another sleep inn or any of its affiliated companies. If you care about your privacy and safety think twice before choosing to utilize this company.