James
Customer service here is a joke
Customer service here is a joke. Nobody in customer service answers the phone. You're expected to leave a message, which they won't return. You must call the sales department, which gets picked up immediately to get any information. Emails to customer service are just as pointless, you'll get a response that someone will get back to you in a couple of days. That has yet to happen unless you post negatively on their reviews. Then suddenly, they will scramble to pretend they are a serious company. I'm sorry to say weeks (months now) later I'm still waiting on a credit they have been promising to issue. I would advise everyone to steer clear of this poorly managed company.




