Spencer
Great except the battery charging confusion.
The website is fine! Found what a wanted. Surprised lightning connectors are so expensive so ended up going wireless. The wireless buds I got are the “truly wireless” ones: 2 buds in a charging case. Setup was relatively easy. The controls are hard to remember as there are so many options. They are VERY comfortable, as a side sleeper. They fit well, stay in all night 9/10 nights and feel very lightweight or disappear entirely. The ANC is quite light compared to big brands but that’s mostly ok. I have had a mixed experience with the battery. It is hard to understand the charging status based on the supplied instructions. When charged (I assume), the case will have a bright white led that takes a while to turn off. Waste of battery! I put them in last night and my phone reported they were at 40%. They completely died without warning before I was asleep, within half an hour or so, which is well under the advertised 5 hour playback time. Sometimes I charge them on a qi charger and while the red light flashes to indicate charging, when I come back they have not charged. I’m sure all this battery funny business is nuanced and has some tricks I just need to learn, but it is disappointing these things don’t “just work” as I would expect. For $60-$70 truly wireless, I guess I can’t expect perfection, bit when my sleep is on the line, I’d like these to work better.
Response from SleeperJan 18, 2023
Hi Spencer, Thank you for the review! The battery life does sound like it may need a support from our side. If you haven't already, please get in touch with our team at [email protected] and we'll take care of you. Best regards, Jane from customer services