B. R.
Ordered the resmed mini cpap and mask…
Ordered the resmed mini cpap and mask and paid cash. Got that just fine. After a couple weeks got a hole in the headgear and the frame was bent. Asked for a replacement MASK. They sent only the cloth headgear that covers the metal frame. Of course this all happened on Thursday and Friday. Called back Friday, asked them to resend what I originally asked for, the MASK, and ship it on Saturday so I wouldn't have to go the whole weekend without my cpap (already been a night). They told me they would. Of course, it didn't get here until Monday and then it was the wrong mask!!! It was the full size-not the one that goes with the mini travel cpap machine urghhhh will NEVER order from here again.
Response from SleepDirect.comFeb 21, 2019
Hi Barbara - I am very familiar with your order and and the surrounding issues. Our General Manager has reached out to you in an attempt to resolve this issue. Thank you.




