Jennie S.
Real people answer the phone!
They have quality products, easy to follow instructions on how to install and use, with parts labeled permanently so If I ever take them apart, I can easily put them back together correctly. The web site was easy to use and delivery is usually prompt, from across the country. Last time I ordered a filter, and it didn't arrive (even though Post Office had confirmed that it was put in my mailbox). A real person answered the phone, and sent me a new filter free of charge, arriving in just two days.




