Andrea J.
Just amazing!
Hello...I absolutely love my sleepband...and this company. I, a while ago had purchased a knock off brand of the sleepband, and it was good, but the charging mechanism went bad. I ordered the sleepband that is the top style, it is very thick, light blocking. I had an issue with it and contacted the company and was communicating with Ashley, who was great btw...very responsive and helpful. My issue was with the earbuds moving around inside the band, I felt that the on/off button was very hard to use. Ashely recommended a video and I did watch it, but in the end, it was just too frustrating for me to use the band. Ashley was happy to replace it with the original sleepband, she let me know that it had been shipped and gave me the tracking info. I received the replacement and it is soooo nice, very easy to use and the sound is amazing...and everything stays in place!!! So, for anyone thinking about purchasing one, I say go for it!! It really is a great product and the company is even better! Just to let you all know, I purchased it because I have a wonderful husband...but he snores!! I listen to relaxing music alternating with strong thunder storms and it blocks out his snore! I also have type 1 diabetes and wear a continuous glucose monitor which is connected to my phone, if I have a low or a high reading, I am able to hear the alarm. So thank you sleepband...and especially Ashley!! Andrea ;-)
Response from sleepband.comAug 26, 2021
Thank you very much for your feedback! You are too kind! We are very glad our product helps you and everything went smoothly with the replacement process. If you need anything going forward, please let us know! Take care.



