Arielle
Ordered 2 weeks ago and still hasn't even SHIPPED OUT YET
I haven't received my product yet and they're already asking me to leave a review.. Well unfortunately I'm not impressed. My order was made and confirmed TWO WEEKS ago and HASN'T SHIPPED YET. I understand if shipping time took two weeks but the fact that they just haven't mailed out a highly expensive coffee table is not really acceptable this day in age. Many other companies I should have gone with.
Response from Sleek Modern FurnitureDec 3, 2018
Hi Arielle, I reached out to you directly leaving you a voicemail and an email. Great news! This order shipped out three days after your order was placed. We are terribly sorry that the tracking email got missed and the slight delay in transit. The Thanksgiving holiday slowed down some of our carriers briefly. We reached out to the freight company for you and your coffee table is in your area and should be delivered within the next few days. We completely understand wanting to get your items fast, and that's why we were thrilled to get this shipped so quickly. I'm so sorry the tracking information didn't find it's way to you and for this carrier delay. I will reach out again tomorrow directly to make sure you received everything! Sincerely, Catherine Smith, COO