At slashop, we believe that pets are family. That's why we created our brand to provide families with pets with the best home textiles. As a team of pet lovers, we're fortunate to have multiple furry friends in our lives, and we know firsthand what it's like to have pets shed hair all over your bedding or loungewear. That's why we create products that are not only durable and damage-resistant but also repel pet hair, dust, and dirt.
slashop.com (slashop.com) has 289 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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LA
Il copridivano è davvero scadente. Ho scelto un modello multicolore ma purtroppo quando il gatto per la prima volta è salito ha tirato un filo e oltre a non dover succedere questo, la parte con il filo tirato è bianca. Per fortuna era in saldo ma prezzi troppo alti per la robaccia che vendono.
Tracy J.
I purchased a duvet cover for my bed. They advertise it being great for pets. The cover wrinkles and stain easily. The first time my 16 pound dog slept on the bed, it was all wrinkled and one drop of water is easily noticeable. Return policy is only if unused. I don’t recommend this company.
Response from slashop.comJan 15, 2026
We’re very sorry to hear about the issues you’ve experienced. We would be happy to help you resolve this. Please note that our return policy does allow for free returns and refunds in case of product quality issues, even if the item has been used. You simply need to submit a return request, and we will guide you through the process. Our goal is to provide you with a high-quality service and ensure your satisfaction. If you have any questions or need assistance at any step, please don’t hesitate to contact us.
Felipe Juan M.
Terrible low quality product for a super expensive item. Shipping is the worse in this planet. 3 weeks ti deliver, shipping company refused to deliver said couldn’t find the address, a pain in the ass. Shitty quality, shitty delivery. Terrible.
Response from slashop.comJan 15, 2026
We’re very sorry to hear about your experience and truly apologize for the inconvenience caused by both the shipping and the product quality. This is not the level of service we strive to provide. We would like the opportunity to make things right. Please contact us directly with your order details so we can assist with a replacement, refund, or any other solution that works best for you. Thank you for your feedback—it helps us improve our products and services.
Christian M.
In Germany and the European Union, there is an unconditional right of withdrawal, which the company wants to undermine. I wanted to take advantage of this, so I returned the item and have been waiting for weeks for my refund, which has not been issued. In addition, the quality is poor. Think twice before ordering anything from here.
Response from slashop.comDec 24, 2025
Thank you for your feedback. We fully support returns and refunds and are committed to protecting our customers’ rights. Please provide us with your order information or contact us via email so we can look into your case. Please note that sometimes the refund timing depends on the processing speed of your bank. We will do our best to ensure your refund is completed as quickly as possible.
Ellen C.
This is a untrustworthy and scam company. They refused to return my unopened items (which shipped in a damage container) and only offered me a 30% refund.
Response from slashop.comDec 11, 2025
We are very sorry to hear about your experience. Our return policy clearly states which items are eligible for returns, and we always aim to assist our customers fairly. We truly value our customers and are committed to resolving issues whenever possible. If you would like further assistance, please contact our customer support directly so we can work with you to reach a satisfactory solution.
Elona
I ordered 2 covers as they say they are pet-friendly and 'tough enough for everyday use' and within 7 days of being delivered they have snagged and pulled like crazy. I have an elderly dog and only two adults in the house so there is minimal usage of the covers. For the absolutely insane price they are charging the quality is CHEAP and AWFUL. Do NOT buy.
Response from slashop.comNov 26, 2025
We’re very sorry to hear about your experience and completely understand your frustration. We have already issued a refund for your order. Your feedback is very important to us, and we will use it to improve the quality of our products. Thank you for bringing this to our attention.
Konstantin C.
It cheap made covers not even close looks as on picture. Received with cut hole in the middle, smell terrible and it’s shipped from china.
Response from slashop.comOct 15, 2025
We’re very sorry to hear about your experience. That’s certainly not the quality we want for our customers. Please rest assured this is not typical of our products. We’d love to help make this right — could you please contact us at [email protected] with your order number and a photo of the issue? We’ll review it immediately and arrange a replacement or full refund based on your preference. Thank you for bringing this to our attention — we truly want to resolve this for you as quickly as possible.
AK
SCAM. DO NOT PURCHASE ANYTHING FROM THEM. I ordered 2 water proof blankets. Within 24 hours of receiving I tested both blankets neither were waterproof at all. I requested a refund. Its been 5 days of them saying its approved and they will not send the shipping label. Ive sent 5 emails requesting the shipping label and they just say its approved to print out shipping label. Its not in my spam. It was never sent. Send the shipping label.
Response from slashop.comOct 15, 2025
We’re very sorry for the experience you’ve had, and we completely understand your frustration. We’re happy to assist you with your return and refund. Once a return request is approved, the return instructions and shipping label are automatically sent to the email address used when placing the order. If you haven’t received it, please check whether the email you used to place the order is different from your regular contact email, as this could be the reason. Alternatively, you can contact us directly at [email protected] and provide your order number and full name. We’ll gladly resend the return label and make sure the issue is resolved as soon as possible.
