SkyTabSkyTab is Shift4's next-gen, all-in-one point of sale and restaurant management platform. Packed with cutting-edge technology to boost your bottom line and deliver five-star guest experiences — from front-of-house to back-of-house and everything in between, our super-charged tech is ready to serve. Features include: Online orderingMobile ordering & paymentsReservations & waitlist managementCustomer loyalty programLabor managementReporting & analyticsInCharge mobile appMarketing toolsThird-party integrations
SkyTab (skytab.com) has 394 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Administration & Services · Horsham, Pennsylvania
Excellent
Administration & Services · Philadelphia, Pennsylvania
Excellent
Administration & Services · Kingston, Pennsylvania
Excellent
Administration & Services · Newtown Square, Pennsylvania
Excellent
394 approved reviews, newest moderated first
Christy M.
Marcus Stephenson has been so helpful since day one!! Always patient and willing to find our answers in any way!
Response from SkyTabDec 4, 2024
Hey Christy - Thanks so much for the kind words! We’re thrilled to hear Marcus has been such a big help. We’re always here to make sure you get the answers you need—count on us anytime!
Andrew C.
We transitioned to Shift4 in the middle of a month, which was very stressful. But our rep Marcus was a tremendous help - from always responding and willing to jump on a call to constantly communicating to make sure the transition was seamless. He definitely made the transition easier!
Response from SkyTabDec 4, 2024
Andrew - We’re so glad to hear Marcus made your transition smooth and stress-free! Thanks for trusting us with your business. If you ever need anything, we’ve got your back! 💙
Molly G.
CUSTOMER SERVICE!!!!!!! A++++++++++ A genuine care for us as a customer. From our representative, Marcus, to the tech installing and teaching us the software and hardware. Couldn't have been happier.
Response from SkyTabDec 4, 2024
Hi Molly. Thank you so much for the kind words! 😊 We’re thrilled to hear that Marcus and our team made such a positive impact. We’re always here to support you, and we’re so glad to be part of your journey.
Jordan T.
"We love the built-in loyalty program feature in SkyTab. It's been a great way to reward our repeat customers and encourage them to come back. The system also generates detailed reports that help us track our sales and identify areas for improvement. The inventory management tools are also very helpful in keeping track of our stock levels. SkyTab has been a positive addition to our business. The system is reliable, easy to use, and offers a good range of features at a reasonable price. We would definitely recommend it to other small businesses. However, one minor suggestion would be to improve the mobile app's functionality. It sometimes crashes when we're trying to take orders during peak hours."
Response from SkyTabNov 12, 2024
Hello Jordan - We're thrilled to hear that SkyTab has been a positive addition to your business and that the loyalty program, reporting, and inventory tools have been so helpful. We appreciate your feedback on the mobile app and will work to improve its performance. Thank you for your thoughtful review!
Brent K.
I would rate this company less than 1 star if I could. I own a small business and thought I would live this product. The software is great. The sales and support teams are the worst customer experience I have ever dealt with. I have been open a month with no training or any support except from my sales guy who made the system work last minute to get buy and is now all excuses as to why nothing is getting done. I asked to cancel service and was advised my contract runs through November 2026 and would have to pay a termination fee. Yet I don’t know how to use the system and my products are not set up properly. I would advise against doing business with this company and find a company that actually knows what they are doing besides make excuses and treat customers like crap.
Response from SkyTabJul 16, 2024
Hello Brent - We’re sorry to hear about your experience and apologize for the inconvenience you've faced. This is not the level of service we strive for at Shift4. Your feedback is important, and we want to make it right. Please reach out to us at [email protected] with your contact information and issue details and we'll ensure it's escalated. Thank you for bringing this to our attention.
Len M.
Very poor system. In the mere three weeks of operation, we had NINE calls to tech for serious issues. No proper printing, constant cash drawer opening issues. The digital keypad layout is BACKWARDS!!!!!! You can't log in for current sales! This is truly a bad system! We are putting Toast back in immediately!!!?
Response from SkyTabMay 8, 2024
Hello Len, thank you for reaching out. We appreciate you sharing your experience and we’re sorry to hear that we missed the mark. We would like the opportunity to work with you and resolve any challenges you may still be experiencing! Please reach out to us at [email protected] with your contact information and issue details and we'll ensure it's escalated. We are committed to learning from our mistakes and enhancing our services to better serve our customers.
Sherry
Laura has been a great help on numerous occasions. She is always friendly and ready to help. Would recommend her to anyone
Response from SkyTabApr 24, 2024
Hi Sherry — We’re so happy to hear that you’ve had a positive experience with SkyTab and our team. Thank you for leaving a review!
Adam & Ashley S.
Skytab is one of the best systems I've seen and used. I've been in thr restaurant business for over 12 years and used many systems. Skytabs robust features and operation efficiency make it one of if not the best system to date. Their support is great too. I would highly recommend Skytab to anyone running a restaurant.
Response from SkyTabApr 23, 2024
Hi there, thanks for taking the time to leave us a review. We're happy to hear you're enjoying SkyTab and look forward to continuing to support your business.