SkyTab is Shift4's next-gen, all-in-one point of sale and restaurant management platform. Packed with cutting-edge technology to boost your bottom line and deliver five-star guest experiences — from front-of-house to back-of-house and everything in between, our super-charged tech is ready to serve. Features include: Online orderingMobile ordering & paymentsReservations & waitlist managementCustomer loyalty programLabor managementReporting & analyticsInCharge mobile appMarketing toolsThird-party integrations
SkyTab (skytab.com) has 394 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
skytab.com
Website
skytab.com
Category
Administration & Services
Location
Allentown, Pennsylvania
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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My experience with SkyTab has been great. Greg came in and met with myself and staff. The team came in and got us set up and I could tell they really cared about our business. Michael is amazing and has been such a huge help throughout the learning process. They followed through on everything they said. Their support is top notch. We are very Happy here in Springfield!
Response from SkyTabMar 3, 2025
Hi Krys - thanks for sharing your experience! We’re thrilled to hear that our team provided top-notch support and made the setup seamless. Welcome to the SkyTab family! 💙
CK
Christopher K.
Fantastic service and product 👍🏼
Fantastic service and product 👍🏼
Response from SkyTabMar 3, 2025
Thanks for taking the time to leave a review, Christopher. We're happy to hear you're enjoying SkyTab!
RZ
Reb Z.
Brilliant service received from Andy…
Brilliant service received from Andy Aisthorpe. Saved me money super new fast machine. Highly recommended
Response from SkyTabMar 3, 2025
Thanks for the great feedback, Reb! We're glad our team provided top-notch service and got you set up with our fast, new tech. 🚀
OW
Ole W.
Good solid system and staff!!
My SkyTab is Awesome! It has so many features to help me increase my profits. The team is there whenever I have a question. Greg and Shawn made the early process super easy.
Now, on my second year, I can reach out to Mike who heads their support staff anytime I have a question. The system both in the restaurant and online back of house site are super easy to navigate and adjust. 2 years going strong
I have referred many friends who are also very happy!
Ole Wolfhound Pub
Hannibal, Mo
Response from SkyTabJan 30, 2025
Thanks for the fantastic review! We're thrilled to hear SkyTab has been a game-changer for your business and that our team has been there every step of the way. Cheers to two years strong—and many more to come! 💙
JD
Jaswinder D.
Excellent all round.
The service from Andy Aisthorpe was second to none.
We were happy with there pricing, Andy installed the terminals and showed the staff how they worked.
I would recommend Andy and Shift4. The whole process was Smooth and professional.
Response from SkyTabJan 30, 2025
Thanks for the great feedback, Jaswinder! We're thrilled to hear that Andy provided top-notch service and made the setup process smooth. We appreciate your kind words and look forward to supporting your business! 💙
AS
Aidan S.
Great service all round!
Great service all round. Machine seems good so far, very modern and a handy back office too. Saved me a pretty penny as well, can’t complain! Would recommend.
Response from SkyTabJan 21, 2025
Hi Aidan, thank you for your kind words! We're thrilled to hear you're enjoying the modern features of SkyTab and seeing savings for your business. We appreciate your business and are here to support you every step of the way! 🚀
M
M
Bad integrations
Overall, a decent system especially for the cost -but unfortunately, they’re trying to keep up with other POS systems that are comparable and so they push out “free “ integrations or services that are not where they need to be when they are launched. They’re online ordering, for instance, does not allow for nested modifiers although it lets you set it up it glitches out when a guest tries to use a nested modifier. Also, very frequently let’s Certain modifiers that are deactivated for online ordering go through on the other end, even though they’re deactivated. But by far the biggest issue, I have found that they’re not willing to do anything about is their DoorDash integration-Their financial summary does not split out DoorDash sales taxes as a line item. It just lumps all of your sales taxes together on your report. Unfortunately, they do not tell you this so you have to figure out down the road that even the DoorDash sales taxes are included in your total sales taxes-As in our situation, we were paying our sales taxes on the monthly basis, and DoorDash was collecting on their end as well, so we were paying double in sales taxes. It also does not count for discounts made through DoorDash-It includes total sales from DoorDash on your financial summary, regardless of any discounts given and so you’re also overstating your sales thus paying more taxes On sales, you actually did not make. The company I used to install reached out to customer support and basically said they could not do anything about it-I know it doesn’t take much to add a line item on their financial summary to simply state. This is the amount of sales tax attributed to DoorDash, but I guess that’s too hard for them even though that could cause problems for the customer down the road. I am very disappointed with this aspect of it because it seems like they really don’t care what you have to deal with because of their reports.
Response from SkyTabJan 6, 2025
Hello - We’re sorry to hear about the issues you’ve encountered, and we appreciate you bringing them to our attention. We take your feedback seriously and will review your concerns about the online ordering system and DoorDash integration. Please reach out to us at [email protected] so we can work on a resolution and ensure these challenges are addressed. Thank you for your patience and for sharing your experience with us.
MB
Matthew B.
Been enjoying my system
Been enjoying my system. I have a lot more Boh reporting options than I'm used to. Gives you a great idea of where your business actually is as opposed to guessing like I've had to do in the past.
Response from SkyTabDec 9, 2024
We’re so glad to hear you’re enjoying SkyTab, Matthew! Having the right tools and insights makes all the difference.