SkyTabReviews of skytab.com

it has been few months we have been using shift4 card machine . Muhammed arif has given us the best service explained everthing thing about the rates and charges. My business name is is Shahji super store

I’ll be honest — I was sceptical at first. As a small Irish business owner, I’m cautious about who I give my money to, and I hadn’t heard of this company before. But the fees were lower than SumUp, so I decided to give it a go. I haven’t looked back. What sets them apart is the customer service. In a world of automated replies and AI bots, you actually get a real person — and not just any person. John has been outstanding. He’s knowledgeable, genuinely kind, and what’s rare: he actually understands what it’s like to run a small business. Talking to him feels nothing like talking to a salesperson. It feels like talking to someone who really cares whether things work out for you. Any question I had was answered quickly and clearly. As a sole trader trying to manage a hundred things at once, that kind of support matters more than most people realise. Highly recommend — especially for small Irish businesses looking for lower fees and real human support.

Eric Shackleton is my knight in shining armour! He made the whole process of moving over to this machine so easy and has handled any issues I've had. Something was recently removed from the terminal due to an update this weekend and first thing Monday morning Eric got it reinstated for me. He goes out of his way to help me. The machine is easy to use. I don't like white screen and the blue button is a bit thin now but otherwise everything is all good and Eric also gets 5stars!

Smooth transaction - very informative and competitive rates. Would highly recommend speaking to Karen if you take payments.

Ian Dawson was great from the start to finish.The organisation of sorting a new card machine was quick and well managed. Ian was quick to respond to provide assistance where and when needed.

I wish there was a negative star system for reviews. SkyTab was originally my favorite POS system - yes, there were hidden fees, but the overall experience was good enough to not worry about it. Until the building we rented was sold and we had to close our business 10/31/25. I called in early October to tell them that we would have to return our equipment soon because we were being forced to close. The CS rep told me that we would have to pay through 12/6 of '25 to avoid an early termination fee, to which I had no problem with. So we closed 10/31/25, paid them until 12/6/25, and I received an email telling me that the account was closed and to watch for an email for equipment return authorization. I waited until 1/12/26 & then called to say that I hadn/t received return authorization yet (Feb 6 was the deadline). After the 4th attempt, I found out the RA was sent by UPS, not Shift4, so I found the email from UPS, printed the labels, and shipped out the equipment. Took them over a month to acknowledge receipt of the equipment. On 2/12/26, we received notice that our bank account was debited $2500. Assuming that the return acknowledgement & the debit had happened close enough together that it was plausible they had incorrectly charged us for not returning the equipment, I called as was told a credit would be issued. On 3/16/26, I was told that the charge which had not been refunded was not for equipment, but for early termination!! The person literally had the email, from them, stating that if we paid through 12/6/25, there would be no early termination fee, yet said, "That is incorrect information that was given to you, so there will be no refund". She also said that even though I signed a one year agreement, they automatically renew it yearly, so be aware of that. So...now I guess we have to lawyer up to get our money back from the SCAMMERS1

So far so good

Eric was very good at explaining how the card terminal worked