SkyTabReviews of skytab.com

I would strongly caution any business owner before signing with Shift4. My experience has been extremely disappointing. The contract you sign appears straightforward, but Section 13(a) directs you to separate Shift4 legal terms in very small print. In my experience, those additional terms dramatically changed the agreement and the obligations after the fact. I felt completely misled. Here are the issues I experienced: When I attempted to cancel after what I believed was my one-year contract, I was told it would cost approximately $63,000 or $950 per month to terminate. I was informed of an additional $1,500 fee effective August 15. I continued to be charged $3,750 for my previous POS system (they own as well- future POS) because it was never canceled, even though I had called and requested that it be discontinued. Plus they charged me $2200 last year for this new fee they added. The signal has dropped many times, tech takes forever as well. I have emails and paperwork for anyone they wants to see it please let me know, I’ll show you the proof. I later discovered my agreement had reportedly renewed only three months into what I believed was my initial 12-month term. When I tried to cancel, I was told it had already renewed back in January for another full year. Between the hidden fees, confusing contract language, unexpected renewal terms, billing issues, and extremely poor customer service, this has been by far the worst POS experience I've ever had. If you're considering Shift4, read every document carefully—including any legal terms referenced in the contract—and make sure you fully understand the cancellation policy, renewal provisions, and every potential fee before signing. Based on my experience, I cannot recommend this company. James Scalzi - please contact me if you have any questions.

I have acquired a brand new business that required a quick changeover of card reader equipment to ensure a smooth transition ahead of a busy Fathers Day service. Excellent, efficient service from Ian Dawson. Thank you.

I have had toooo many issues with this company and always keep getting the same excuses about the delays with my deliveries. Completely disgusted

A very persistent company who won’t stop calling no matter how many times I ask them to stop. I’ll never go near this company because of the constant sales calls. Asked them to remove my number from their system… told me to take it off google. God knows why anyone would do business with this company.

it’s good i am satisfied

Excellent service

They reached out to me and promised to close the account and void all pending charges. I'm still waiting for the return label for the devices. If everything goes as agreed I'll edit the review again. This was truly the worst experience I could've had closing an account. As of this review the account is still open and they're charging me "inactive terminal fees". These fees are costing me $400 a month for 2 terminals. I called to close my account and I was told that I had to call at least 30 days prior to the contract expiration date and since I didn't it was auto renewed for another year. Their sales rep lied about the cancellation process when I signed up. This is a very large company with very shady and tricky practices. I had to block them from my bank account at they are always trying to take money. Their PCI compliance was $550 per terminal. With Square it's included. I would never recommend this to any other business.

i almost never leave reviews, but I feel compelled to share my experience with Skytab. When I first contacted the salesman, I was very clear about needing a POS solution for both my coffee shop (with a large, complex menu) and my tattoo shop. He assured me that a handheld device would be perfect for the tattoo shop, and we agreed on a full bundle for the coffee shop. After initial discussions, the delivery date was set for March 13th, but it kept getting pushed—first to the 19th, then the 21st, and finally April 3rd. When we finally received it, the installer set up the coffee shop menu but barely touched the tattoo setup. I ended up having to configure it myself, only to find out it was absolutely unsuitable for what we needed. I called the salesman again, and he kept promising calls and emails that never came. When I tried escalating it, I was transferred between multiple people, each saying they couldn’t help or that it wasn’t possible. After spending a total of 5-8 hours on the phone over multiple days, I was told it couldn’t be done. The whole process was a waste of time. They were unreliable, unprofessional, and at times downright rude. I even had one rep just copy-pasting responses from ChatGPT. I would give them zero stars if I could. Please avoid this company.