SkyMDReviews of skymd.com

I took SkyMD's service for a dermatologist for my acne issue. Everywhere it was written that 79$ for the online consultation (which already seems high for just chatting for a few mins). Later on, I see that they have sent a bill of 350$ to my insurance. And they have mentioned to my insurance that it was a 45 min consultation, whereas it was totally not. Upon contacting them, they say that the claim has been processed by the insurance, and now they can't undo it. Also, "Anytime patients use their insurance plan, pricing will be different than cash pay since pricing is set by the insurance company". I asked them for an itemized bill, in which they have mentioned a 350$ charge for the "New Patient Visit Level 4 Comprehensive". This all is totally absurd. Had I gone to a normal dermatologist nearby, my bill would be around 50$.

If I could give this 0 stars I truly would. I paid 79 dollars for the doctor to give me something my skin that I told him I CANNOT USE because it makes matters worse. He has ignored me since I tried contacting him. His name is Dr Matthew Coffman and he is a dermatologist. Absolutely horrendous and ignorant care. If you have a patient stating that they cannot use something, you don’t prescribe the same thing to make things worse. They took my money, ignored my messages and requests, never refunded me when I asked and I’m still out of medication or help to try and fix what is going on.

I’m writing after my second experience with Sky MD. The first time was a cinch and the second is no different, fast, reliable service from board certified technicians. The previous poster (let’s just call him Mr. Ouch—smh) must’ve done something wrong.

Poor service from supposed board certified dr. No info for many hours and then saying I sent unclear pictures. Just not true. Being left with no treatment or communication. BAD skymd lets people suffer without need FACT. If you want to trust your health care to this company business at least stay away from pediatrician/dermatologist female. Maybe your pictures will get you medical help as advertised. It just is not true. It's a business 1st. Ouch she didnt ask for a clearer picture just pics are no good. Ouch the company Skymd did not allow me a new Dr. Ouch they wasted my time after signing up and waiting too long they dumped me for an Easter weekend to find a dr. as they are all going home and leaving the patient uncared for. OUCH. PAIN. OUCH. all this work and waiting to be dumped at Easter. OUCH. Happy Easter. Going to see my primary after the holiday weekend. FRIDAY OUCH SATURDAY OUCH SUNDAY OUCH. MONDAY a real dermatologist. Never trust a pediatrician to do a mans work. Mismatch Dr as skymd gave me a pediatrian and I am mid 50's man. Easter weekend with pain OUCH.

I think it depends a lot on the doctor that you get -- I can imagine there might be a range of experiences. We had Dr. Kevin Wright, and his prescription was exactly right for my son. Previously, my son's in-person primary physician gave him a prescription that was kind of meh and not quite what he needed. (although she's a wonderful general doctor!!). The service was extremely convenient, and I was pleased with the whole experience. Also, we started during Covid, so it was a great service during lockdown.