Riding E.
Ordered a Fan on 6/16/2025
Ordered a Fan on 6/16/2025. It is now 7/16/2025 and still nothing delivered and no answer to emails. Also, the website says the store is unavailable. I guess I got scammed and am out $28.79 BEWARE PEOPLE!

SkyGenius was born out the the concept that we can develop an affordable product with no compromise in quality , and no compromise in performance. We broke the mold when we introduced our high-performance binoculars into the market in 2017. Design, functionality, and durability are always the main factors in our focus while being eco-friendly. You can see this from our rechargeable product line like reusable hand warmers, electric graphene heating pads, battery operated fans and more.
SkyGenius (skygenius.cc) has 53 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Riding E.
Ordered a Fan on 6/16/2025. It is now 7/16/2025 and still nothing delivered and no answer to emails. Also, the website says the store is unavailable. I guess I got scammed and am out $28.79 BEWARE PEOPLE!
Lindsey B.
Still have not received order that was placed 2 weeks ago and I have emailed customer service but no reply
Elizabeth L.
I ordered binoculars and they are two weeks past the arrival date. I’ve emailed twice for a response or update, and haven’t heard back. I plan on canceling my order.
Shiguo Z.
I purchased a kitchen faucet ~4.5 year ago, which should have lifetime warranty. Now the head is leaking. I sent two emails a month ago to ask whether I can get a new head, but Skygenius has never responded. I called them, but no one answered the call.
Kevin T.
Batteries were no good!!
Kathy S.
My heating pad is not working. Supposed to be battery operated. It works if plugged in but won't hold a charge.
philip M.
magnification not great.
Ivan M.
I still dont have my order
Response from SkyGeniusSep 16, 2021
Dear Ivan, Please accept our sincere apology for the shipping issue. Our customer service representative has reached out to you and will continue taking care of your case. If you have any other questions, please feel free to email us at [email protected], and we will be happy to assist :) Regards, SkyGenius Customer Service