Kaydy-Ann W.
The most deceptive and distasteful travel agency ever.
Its the first time I have ever booked a flight using this company. They call you and pretend to be sincere in order to collect your money. I have made payments for a flight costing $565 and I am is still awaiting confirmation for flight details. Made a call to them last night and was told they are still awaiting my confirmation from the air line. By this time I was also being told that a fligt is available except its not direct and inorder to access a direct flight I woud need to chum up an additional $400. Ofcourse I declined and have demanded a refund. This process they say will take 3-7. I am willing to give them the time to provide my refund. But if this is not done within the stipulated time given I will be taking actions. You people are so distasteful, absolutely terrible and deceptive.
Response from SKYDAY TRAVELOct 12, 2024
Dear Passenger, We deeply regret the trouble this has caused. We do not expect to provide this level of service. With the data you provided, we attempted to locate the specifics of your reservation to address this inquiry. But, we were unable to locate the accurate information. Thus, it would be greatly appreciated if you could just set aside a few minutes for us and give us your booking email address, phone number, or passenger name. That will make it easier for us to locate and handle your reservation swiftly. Once again apologize for any inconvenience. We will wait for your reply and we will be surely on our toes to work and resolve it on priority for sure. Thanks and Regards, Customer Relations Team