SkycostumeReviews of skycostume.com

Received a very beautiful Seraphin costume. Dress with sequins, with a wide skirt! A complete set of accessories and a very thick wig. Thanks!

I love my zerotwo bunny costume from them, very cute

horrible. it has been 51 days and i still have not gotten my costume. whenever i get a reply email they claim it is processing and they will not give me a refund. do not trust this company. they are scammers

It was my first time with this store. I have their Scarlet Witch costume. It is really confortable and size is perfect. It includes everything. Costume even has invisible zippers in the gloves. It tooks about 3 weeks to arrived. I'm so happy

Currently chasing down my money after 30+ days of waiting for item and submitting claims thru PayPal. Dont let SkyCostume steal your money like they did ours. After receiving an email from their customer service, I replied with the facts and they dismantled their email account and not it's unreachable. They tried to get around PayPal dispute by sending a fake DHL Tracking number to claim they shipped the items. DONT FALL FOR THE SCAM.

I ordered a Sherlock Holmes Detective Costume on February 3, 2021. My package didn’t ship until February 26, 2021. 23 DAYS TO WAIT FOR MY PACKAGE TO EVEN GET SHIPPED!! And that was after I complained! Then after it was finally shipped, I was told it would take 10-15 days to arrive. It’s now been 19 days since it’s shipped and I still don’t have it. I ordered this costume for a special event on March 13, 2021. I ordered it 38 days in advance of when I needed it. I thought that was enough time, but my package wasn’t even shipped until 23 days after I ordered it!! That’s ridiculous. I DON’T EVEN NEED THE COSTUME ANYMORE. I WILL NEVER ORDER FROM SKY COSTUME AGAIN! Super disappointing, Sky Costume really let me down. I wish I had ordered from a different place because then I would have had it for my event. This costume was for my husband. I ordered my own costume from Amazon and I got my order within a week! DON’T TRUST SKY COSTUME!!

Buyer beware! They offer to refund your money if you return an item, but use the difficulty tracking international packages as an excuse not to do so. I ordered a costume for my daughter for Halloween. The wrong size was delivered (THEIR FAULT), so a representative instructed me to order the next size up, pay for it, and they would credit my account when they received the return. This did not happen. The company is located in China and the tracking stops once the package lands there. There was never any intent to return my money. They should have been upfront about their return policy rather than giving me the run around FOR A YEAR. Do not believe the polite customer service. Once they have your money it is gone.

Going through the check out process I was shown another customers information. I proceeded to cancel my order best I could and contact my bank to report that my credit card may have been breached. Later in the day another customer called me letting me know they have been shown my information during checkout as well. The site is not secure to say the least. Beware!