SkycasketsReviews of skycaskets.com

Our son 22 year old son was taken from us in a road rage incident.. we ordered a real tree camouflage casket ..and was agreed on price of 4192.00, delivered on the following Monday. This did not happen #1, in addition casket arrived later in the week and in doing so had many flaws in camo,, bubbling up and such, and to further dismay, they erroneously billed credit cards after agreed price , for delivery that again was not timely and defective.. I have disputed charges of 100.00 on both credit cards, processed in addition to what was authorized. Who does this , at a time like this. IF ONE MORE UNAUTHORIZED CHARGE ARISES THERE WILL BE CIVIL RETRIBUTION. For missappropriation of funds , Unbelievable you have to go through this for choosing there buisness .. refund my cards immediately above our agreed delivered price of 4291.00, SMH, Really !!! And that bubbled up exterior we had to turn casket around to other side so wouldn't be seen , this is unacceptable..Very 😥

I have worked in retail management for 8 years now. Grieving families SHOULD NOT have to deal with multiple call backs, lies, and just being in general rude. We had an expedited shipping fee of $700 which was unfortunate but we did pay this. When I received a call the tone was extremely rushed and I was told I had to sign the documents right then and that was the first I heard of the $700 fee. I was talked down to and the whole confrontation could have been handled with grace or even just human decency.

Just Like the last review I would not recommend this company, i order a casket from a guy called Josh and just like the person on the last review the casket they delivered was too small i contacted him and he was rude and unwilling to help me all this during my grief and the death of my son (this is wrong) I have contacted him 3 times to try and get them to take back the casket and he tells me he does not know who I am and he laughs saying i he has no idea what I am talking about. I am filling a lawsuit. please please do not do business with this company or this individual what he does is wrong very wrong!!

I wouldn't recommend this company to anyone. I ordered a specific casket and received the wrong one. Once I contacted the representative he was very rude. He tried to tell me I had the right casket. I mentioned where I had pictures and where we texted to what I needed and ordered and he still was rude and very unprofessional. It was beyond distasteful customer service.

Crooks. Taking advantage of people. I will be contacting my bank and the police in Utah. I strongly urge everyone to use best price caskets and not this company. I paid $1000.00 less for the same gauge casket for my father back in November and the paint job was pristine. And it came with a blanket unlike this one. This company has refused to credit my anything even after multiple attempts. Not until I contacted the BBB and made this 100% truthful review did I get any response. I warn you to stay away. Just look at all the other reviews if you dont believe me. It's a shame they took advantage of my family after losing our 16 year old son.

DO NOT ORDER ANYTHING FROM THIS SCAM OF A COMPANY THEY TOOK ADVANTAGE OF MY AUNTY WHILE SHE WAS TRYING TO BURY HER SON AND NOW THEY WONT ANSWER THE PHONE VERY UNPROFESSIONAL AND CARELESS WITH THE WAY THEY HANDLE FAMILIES GRIEVING 6,000 DOLLARS FOR A UNWORTHY WAY TO LAY YOUR LOVED ONE PLEASE DONT ORDER THEY WONT ANDWER THE PHONE AND WHEN THEY DO AND FIND OUT WHO THEY'RE TALKING TO THEY HANG UP. SAVE YOURSELF THE TROUBLE

DO NOT ORDER FROM THIS FRAUD COMPANY!!!! Now that my 11year old son’s funeral services are over, I now have time to write my review. Everything for my sons services went beautifully well, but his embarrassing casket!!! The casket I seen online was $1395 the colbalt blue. The one I seen online was a nice shiny navy blue. The one I got was more of a matte black! It looked used and old. There was absolutely no shine to it. Even the white pillow that my precious son’s head was lying on was opening up on the seams. I noticed the hole in the pillow during his services, while I was crying! Upon moving his casket to the front of the church prior to starting his services, the handle at the head of his casket was broken!!!! We only opened up the casket twice! Thank God my brother was able to fix the leverage 1 hr into his service or someone would’ve had to stand there to hold the casket open. My brother had to go to the store to buy the extra materials to fix the head part of the casket. I’m sooo upset I had to bury my son in this cheap made and cheap looking casket that was falling apart!!!! I would NOT recommend buying from sky’s caskets!!! At the worst time of my life, the supposedly beautiful casket I seen online was a disaster. I would never want anyone to go through what I experienced.

Casket was beautiful, as advertised and for $995.00 free shipping and handling was a great price, but on another sad note, when receiving alert on my credit card they added $997.00 to the $995.00 with undocumented reasoning as in what the $997.00 was for. Leaving our balance at $1992.00! All I can say is WOW, to do something like this to someone during the loss of a loved one is pretty sad! KARMA BITES, if you Mr. Colby can lay your head down at night with peace, God be with you!