Paula Williamson E.
My mistake was not going to Sky Caskets…
My mistake was not going to Sky Caskets first. After getting a complete run around from Casketsite.com and finding out there is a pending class action law suit filed against them, Matt saved my belief in good human beings. In a panic to get a casket, it was late on Friday afternoon and I needed it to be there for my Mom's service on Monday afternoon. When I called no one answered, even though the website says 24/7 so I started searching again. But before I could dial another company Matt returned my call and APOLOGIZED for not answering when I called! I explained my situation to him and was overwhelmed by his concern and compassion for me. He walked me through the whole process, the docu sign was a breeze and the casket arrived just as promised. Losing my mom was hard enough and dealing with an incompetent company like Casketsite.com made a difficult situation even more stressful. So to say that I am forever grateful to Matt for giving me the peace of mind that Mom would be taken care of is an understatement. Bless you Matt & Colby, you have a customer for life....& ever after



