bingus
Very racist, disrespectful, and got scammed.
My uncle died a week ago and we’re desperately looking for a casket that was cheap. We went with Sky Caskets and the fella that was on the phone with me was incredibly nice at first. But he was very pushy. He kept offering discounts which I thought was kind of him. My family and I got suspicious and decided to cancel the order after we had given him our card info due to suspensions of being scammed.We paid over $6,500 for the casket. When we told the guy that we wanted to cancel, he kept trying to push us into finalizing our order. We told him over ten times that we wanted to cancel. This was where he started to get rude. He was starting to raise his voice and get annoyed. We got disconnected but called again to cancel the order. He spoke to my father, who is Mexican and has a heavy accent when speaking English, when we were paying. My father offered to pay the whole casket with his card and after having suspicions, wanted to cancel. We called the fella three times and on the third time, he asked to speak to my father. He proceeded to ask, “Does he speak English well?”. In an attempt to get him to stop asking for my father, we told him no. Here is when he started being racist. He began to mock my dad by asking in a loud voice, almost yelling, “No hablo inglés?”. He repeated the phrase about 15 times. I took the phone and yelled back at him. This is by far the worst experience I’ve had. We still haven’t gotten our money back and even after the argument, he or someone else texted my phone, trying to get us to finalize the deal. This is absolutely horrendous. This company deserves to be shut down. It’s full of scammers, liars, and racists. Incredibly disgusting! Do not recommend if you don’t want to be scammed or discriminated!