SkullVibeReviews of skullvibe.com

I ordered Christmas gift for my son and paid fir it through PayPal on Nov 12 2021. It's December 24th and still have not received it. I ordered it again and paid for special delivery and haven't gotten that one either. This is the worse customer service. Now my son won't have a Christmas present and I'm out over 100.00!!! WHAT A SCAM OF A COMPANY YOU ARE RUNNING!!! BEWARE PEOPLE IF YOU ARE PLANNING IN ORDERING ANYTHING!!!

I was very excited to come across this company and order something for my husband from our kids for Christmas. My order was placed on December 7th. The shipping has not been updated since that day. I have spoke to 2 different people from the company via email response and the best explanation I am given is that "your order has been transmitted and the delay is on the shipping company side and to hold tight" and offered a 25% discount on the order. I simply would just like to know Where the order is. It does state in the order confirmation email that you will receive an email from the company once your order has been shipped from them, which I never received. The only update that has happened on the order shows that the order information was received. At this point it doesn't appear that my order has even been transmitted through the company itself and it is just sitting in Limbo. I cannot get a straight answer other than "just hold tight it's on it's way and to wait 24 to 72 hours and it will update" and it has not in almost a week..

I am a very upset, confused, and concerned customer! I purchased an item from Skullvibe.com and received a email that 'shipment was on the way' on December 10. I just recently checked the tracking number via usps only to find out the shipment label was only created on Dec 9 and has not been mailed yet. Therefore, the email initially was a lie. You cannot have a shipment on the way before it's even mailed. In addition, the total amount of money came out my bank account for this item on Dec 10, when the label was created, AFTER the shipment email. It is December 22 now.. so my shipment has not actually been mailed from this company. It has been sitting somewhere with label for days without being mailed to me. If the item is even in existence. My total for this item was $59.95. not to mention when calling the numbers provided on their website as their contact number goes straight to a busy dial tone. I emailed and was told my order is on the way, but tracking shows "order ready". I will report as fraud to my bank and post reviews for this company on every review site. THhis was for a christmas gift, now 3 days before christmas and dont have a gift!!

I am very upset. They told me my shipment was shipped a couple days after I ordered and still haven’t gotten anything 3 weeks later, tracking number shows me nothing and am very skeptical of this company now for being charged the $63 and have no idea where my product is.

They print the shipping label so they can run your credit card before the product has shipped. When you call to inquire about the ship date the phone rings with no answer. They blame backorders and product availability on the website AFTER you purchase something from their online store. I think it's shady to charge a credit card before something ships. If I have to wait, why can't they?

I ordered multiple items and never received the full order. After complaining multiple times through multiple different emails some of the order shipped out. I won’t buy from or recommend this company at all. Skull vibes repeatedly claiming order is delivered. Again it should be noted I wanted nothing but my order. Terrible customer service and cheap products.

Soliciting us to give 5 stars review when honestly... I was never able to receive what I ordered... they gave me a lame visor instead but at least, they gave me a refund... very poor customer service, takes way to long to get a straight answer or correct any issues with your order. Would not recommend. I don’t even want to win the 250$ gift card 😆

It would appear that the company is attempting to pad their poor ratings over the last several months by offering a chance to win a $250 voucher for positive/ 5 Star reviews left. This is disingenuous and gives a false level of confidence in the company, I note that since the email soliciting the 5 star reviews was sent out that there has been an inordinate amount of activity here. "Thank you for shopping with skullvibe.com recently. We hope you were happy with the order. As small businesses take the biggest hits during this worldwide pandemic, the team at SkullVibe wants to send a sincere thank you to the customers keeping our doors open. 🙏 As a show of appreciation, We are hosting a giveaway between now and Jan 20th. The prize is a $250 CASH or GIFT CARD To enter, simply leave a 5-star review on our Trustpilot page by January 20th by clicking here"