SkullVibeReviews of skullvibe.com

I placed my order Jan 17, 2025. I received a package Jan 28th, which contained the wrong item. I contacted customer support via email that same day explaining the mistake. What followed was an email back and forth where I attempted to get the correct case sent to me. This continued until Feb 9th where I was told that the correct case was being sent and I would be provided with tracking in short order. On the 13th I sent an email requesting the tracking number I was promised. Instead I was provided a return shipping label and no update on the case I originally ordered. I have since sent two inquiries with no response from them. It has been a long time since I have had such a poor experience with an online seller. I would advise people to shop elsewhere.

**UPDATE from review left on December 7, 2024** So I received an email from Jay on December 8 who offered to refund half the money for the missing case and send me a replacement. I accepted this offer only if he could guarantee I would receive the replacement case before Christmas. (Keep in mind, the original order was placed on November 22, 2024.) He replied he could guarantee it would arrive before Christmas and refunded me half the price I paid for the missing case. It is now Christmas Day and the replacement case never arrived. I never received tracking info either for it. I just want the remainder of the money I paid for the missing case back since I had a feeling this would happen with the run around I received from their “customer service” when I first reported the issue. I will not be buying from this company again nor will I recommend it to anyone.

I ordered on 12/1 and order has not shipped yet. I called and emailed multiple times with address and was told it would ship immediately. Customer Service was horrible. Will be finding product somewhere else for Christmas gift.

ABSOLUTE GARBAGE. ORDERED ON 17th July. TODAY IS 8th AUGUST. NOT EVEN DISPATCHED. DON’T ANSWER CALLS OR EMAILS. CROOKS!!! AVOID!!!

After emailing them about twice a week I finally got my order after about 55 days. When it finally did come it was missing one of the pouches for the back seat organizer. The material is pretty junk and the zippers are already giving me a hard time. The pictures of what I was buying also is not the same. The EMT bag is not the same shape as the one in the picture. They gave me 15% of my money back but I should have just asked for a refund. I won’t be buying from them again.

I try to use small business when I can, but companies like this is why I keep going back to Amazon. I wouldn’t even give them a star if I had the option. Their business practices scream that this is a scam and since I still haven’t even got an update on my order I still think it is. I ordered the black dual rifle bag on Aug 22. There was no warning prior to purchase that they are out of stock and would be delays. Immediately after purchase they notified me with delays, I immediately asked them to cancel the order and was told they couldn’t cause it was already shipped. To this day if I look up the tracking order on USPS it says only a label has been created and nothing else has been updated. Customer service only offers excuses and nothing to rectify the situation. They also ignore to answer any question that will make them look bad on email or social media. They also told me once it is there that as long as I dont open it, they will send me a return label, which contradicts the 30 day return they advertise. Then when you actually read the 30 day return policy no matter what its going to cost you something to return it. My assumption is IF I ever get this product it will be after the 30 days of purchase and I am stuck with whatever cheap crap they send me. I even wrote a similar review on their social media and it was removed. This is one of the worst companies I have ever purchased anything from and if I don’t hear anything after my 30 days is up, I gonna see if my credit card company can go after them. Hopefully other people read this and keep from getting scammed like I did. From some of the reviews looks like I am not the only one.

I ordered from this company on 12/12/21 and I still have not received my order, I have emailed numerous times and they always tell me it’s still in transit, but the tracking number they provided hasn’t been updated since 12/13/21 and all it says it that the label was created. Also I paid extra to receive it by Christmas but that was a joke. Not to mention it’s a Chinese tracking number but supposedly this company is out of WY. Don’t order from this place!!!!! Update - 2/08 still have not received my order. 😡

I just received the below email, which is concerning. This company charged my credit card prior to shipping my order to tell me they are experiencing shortage. Why then advertise these items for sale as if they are available and then charge my card before shipping. Sounds like a scam to me. This is the email they sent me. Following your recent purchase from our website, skullvibe.com, you should have received a confirmation email letting you know your payment has been processed including the order number. Your order has advanced to the fulfillment stage. However, due to the large influx of orders we received recently, some customers will receive their packages directly from our suppliers as we are experiencing local warehouse shortages due to the ongoing Coronavirus epidemic affecting our supply chains. Regardless, your package will be sent out shortly, and you will receive an email the moment it ships. As an apology for any inconvenience, please find below the exclusive 30%-OFF coupon code for your next order. (No minimum purchase required) XXXXX Thank you for supporting our business, and for your patience at this time. We are working around the clock to get orders out as soon as possible. Please ignore this email if your order is already shipped out. Best, Team Skullvibe.com