Joe S.
My order was shipped to a random…
My order was shipped to a random address. I reached out and received reply that I entered the wrong address. Then received another reply that the address it shipped to was stored in their system? Worst customer service ever.i now have over ten reply from them one contradicts the other. And I am spammed out.with offers and coupons 30 times a day when they fail to even send me the first product I ordered.save yourself a huge headache don't order from this company scamette
Response from SkulletteDec 19, 2025
Hi Joe, We sincerely apologize for your experience 😔 As we explained via email, your order was shipped to the address provided in your order, not a random address. The address stored in our system is exactly what was entered at checkout, and we did not intend to imply otherwise. We understand that the conflicting messages you received may have caused frustration, and we are truly sorry for any confusion. We have offered a replacement as a solution. Please check your email and reply so we can proceed with the next steps and ensure your order is properly resolved. Once again, we truly appreciate your patience and understanding, and we are committed to making this right for you.