Robin S.
Rude. Rude. Rude.
WP Theme would not install. When I worked with support for help to understand what the problem was in upgrading from a free version to pro version, he literally insulted me. After paying $$ for products and service, I don't expect to be insulted. Ever. I asked for a refund and learned they do not give refunds. Eventually figured out the issue with help from my web host support team who were wonderful and professional.
Response from SKT ThemesOct 18, 2019
The review has been given only because we do not process refunds. The rest isn't anything about how we treat our customers and never what we have done today or in past. We do have a try system of free themes which can be downloaded to know more about the theme backend and working and anyone is free to ask us several questions before finalizing a theme. We are always happy to help and our support forum has lots of reviews from our customers who have stated how we have gone a step ahead in helping them.




