SKT ThemesReviews of sktthemes.org

I purchased a WordPress template from SKT Themes months ago. I was later charged $39 for a subscription I did not intend to continue. I contacted support the same day to cancel and request a refund. Instead of helping resolve it, they told me they do not offer refunds. This was frustrating because I reached out right away after the charge. Customers should be aware before buying. Make sure you check all subscription terms, renewal settings, and cancellation policies first. In my experience, the refund process was not customer-friendly, and the support response did not feel fair.

I rarely write negative reviews, but my experience with SKT Themes has been unbelievably disappointing and frustrating. First of all, the theme I purchased looked decent in the demo, but the actual installed version was nowhere close to what was advertised. The design broke, elements didn’t align, customization options were missing, and nothing worked the way it was shown. It felt like I bought a completely different and poorly coded product. Their documentation is outdated, incomplete, and barely helpful. Most of the “features” displayed in the demo simply do not exist or function properly in the real theme. The support team dismisses every issue, blames the customer, and refuses to take responsibility. Instead of accepting the flaws in their product, they keep repeating the same line: “We don’t offer refunds.” Even when clear evidence was provided, they kept denying the problems and implying the customer is at fault. Performance-wise, the theme slowed down my website drastically—even on a clean installation with zero plugins and a high-performance server. This clearly means the theme itself is poorly optimized. To make matters worse, their attitude is extremely unprofessional. Instead of genuinely helping, they try to invalidate every concern and portray the customer as “making baseless claims.” In short: ❌ The theme is misleading ❌ The code quality is poor ❌ Documentation is useless ❌ Performance is terrible ❌ Support is defensive and unhelpful ❌ No refunds even when the product does not work I wasted time, money, and effort—only to end up buying another theme from a different provider

I agree with the other that gave a poor review! They are indeed only after your money and it is a subscription trap. I was emailing them requesting the cancellation when they charged me a second time for a second theme, which I was not even aware of. Even though I clearly was in communication with them explaining I don’t need their services. They looked at my profile but went ahead and still charged me even more money. I don’t usually write reviews but they should at least allow refunds on the day of the subscription! P. S. Yea, thank you for the refund after I complained. Also, all your renewals emails go into the promotion or spam folders. Thanks for the refund of one portion of the charge. So refunds are possible?! Thank you for handling the issue fast! That is beyond appreciated. Don’t take offence to bad reviews. Maybe get curious as to why customers are complaining and use the feedback to improve your company and policies. Thanks again!

Do not ever buy any templates from them. It’s a complete scam — they provide absolutely no support and every single word out of their mouths is about money. Stay the hell away!"

Es gibt keine Option das Abo selbstständig zu kündigen - die Option fehlt in "My Account". Ich muss den Support gerade kontaktieren. Der Betrag für ein weiteres Jahr wurde aber ohne Vorankündigung abgebucht. Das grenzt für mich schon fast an Betrug.

BEWARE Purchased a theme and emailed with a problem. No reply. Emailed requesting refund - immediate reply "we don't do refunds". RESPONSE TO SKT Themes Reply: Not true. Your owner has acknowledged he did not get my first email and I have since had an apology. In their response it is laughable they are directly accusing me of not having a host and that's why I'm leaving a bad review. Totally untrue and why would that even make sense? I had my website previously created and hosted on GoDaddy and wanted to migrate a new theme over. Very dishonest company, no refund policy (illegal in the UK but they are based in India). If you look around you'll find lots of people having similar experience, BEWARE.

Attention they are also force you into a subscription, but it's a trap because there is no explicit area or button where you get informed that you are buying something with a subscription you have to pay for annually ..... It is a subscription trap!!

I purchased their theme over 2 years ago and never renewed, out of a sudden after tow years they charged me 39usd and refused to refund me. my mistake honestly was mistyping my email. but i am sure unless i missed it i wasn't charged for at least 2 years and there was no opt-in option if i recall correctly for auto renew and even if it was i wouldn't signup for it because the theme was for a friend whom i advised not to purchase and recommended another theme.