Skis.com - Under New Ownership May 2023Under New Ownership as of May 2023. All reviews prior to this date do not reflect how we currently do business. Skis.com is now a family owned business and we pride ourselves on customer service. Shop our huge selection of ski equipment and ski wear from top brands such as The North Face, Rossignol, Salomon, Spyder, Volkl, Atomic & more. Free shipping is available on most orders.
Skis.com - Under New Ownership May 2023 (skis.com) has 114 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Showing 94 reviews with 1 star · Clear filters
Andrey P.
Complete mess with shipping & inventory. No customer service. Please do not buy from this seller. Placed an order almost a month ago. They shipped items marked as out of stock but another one (which according to the web site was in stock) still not shipped. And yes, phone call always ends with a message that no agents available so no way to contact them. I wish I knew this firsthand....
Nate C.
First bought pair of skis in and came slow but they showed up as advertised. Ordered ski carrying case nothing Should have been here November 17th still no show. Will not answer phone, return emails. Should have read reviews.
JT
I placed an order for a ski helmet on 9/17. Was told there was an estimated ship date of 9/30. I still have not received my product.
Mark
Complete scam. Ordered my skis 10/3/20. When my skis didn’t come on the 18th, when it was scheduled to come, I called customer service just for them to tell me my order was canceled. I had no alert or notice that my order was canceled. Placed my order on the 18th again. Said my skis were supposed to ship today the 28th then the 2nd of December, 7th, 8th, 9th, 10th, 11th, and now the 12th. Called customer service 3 times now to see whats wrong and have gotten a different answer every time. PLEASE DO NOT ORDER FROM THIS SCAMMERS!
Henri R.
Fraud! I ordered neck warmer and didn’t get the product. They don’t answer the calls or emails.
collin
SCAM ALERT! DO NOT BUY FROM THIS MERCHANT! 25 min hold. No response to calls. No response to 3 emails. No response to customer service calls to get a return authorization number. Fake reviews on their Google Ad !!!! SHOP ELSEWHERE
Anibal S.
I'm still waiting for my North Face back pack. I attempted to call numerous times but to no avail. I feel robbed.
Teresa C.
I made a purchase from Skis. They sent an order confirmation, billed my PayPal account. They did not ship the product. They did not respond to emails or chat messages requesting tracking information. When I finally talked to a customer service person, she told me the item is out of stock. She said my account was not billed and put me on hold. No one answered.