Skipton International LimitedReviews of skiptoninternational.com

This company has NOT complied with my wishes NOT TO RENEW my account. Instead, they have made every effort to delay the process until the cooling off period for the unwanted renewed account is passed. As per my previous post on Trustpilot, I decided to close my account with Skipton International. I requested that instructions as to how to close the account. Note that this was well in advance of the renewal date. None was sent. Despite these numerous emails, guess what, they renewed the account. After further protestations, I received an email with two options: (1) fill and return a withdrawal form via unsecured email, or (2) to call them. The former was not acceptable due to security reasons regarding my banking information, and the time difference made the latter a non starter. I immediately completed the form and returned via registered mail. In addition to this, I have had to send a formal complaint to their complaint department, all in a bid to get my money back. The staff at Skipton International have repeatedly disregarded my written wishes and instead made haste to open a new account. It’s unbelievable the amount of headache I have had dealing with these people. So be warned! You might have a similar experience in the future. UPDATE. My money has been finally returned. This outcome is likely because of my last post on Trustpilot and the subsequent efforts on my behalf by Danielle in the complaints department at Skipton International (SI). Having a savings account with SI has been riddled with difficulties. The only good thing that can be stated, from this association, is that the interest rates on their Fix Term bonds were better than that offered by my home bank. However, after my negative experiences, I will not be doing business with them again.

I don’t usually leave reviews, and I’m not writing this because I was declined and want to complain. This isn’t coming from a place of sourness. Rather, I feel it’s important to share my experience as a reference for future applicants, especially strong ones who have multiple options when choosing a lender. Skipton International’s mortgage process, in my case, was frustratingly opaque and ultimately unjust. Despite a clean financial history, large deposit, long-term stable employment in public sector, and successful completion of all affordability and ID checks, my application was abruptly declined based on a single historical transfer that had no relevance to my declared deposit. What was most concerning was that the decision seemed based on assumption, not fact and without providing a fair chance to clarify or contextualize the source of funds. Their due diligence process felt rigid, inconsistent, and even arbitrary. Their AIP (Agreement in Principle) ultimately meant very little, and the lack of flexibility or willingness to engage in reasoned discussion left me blindsided and cost me the property I had already legally and financially invested in through surveys and solicitor fees. Skipton may work well for very straightforward domestic cases, but if you're an overseas buyer — even one with strong credit, savings, and verified income I would strongly advise caution. Skipton is not only bureaucratic, but also unforgiving, with little transparency or respect for individual context. There are other lenders who offer equally competitive rates with far more professional and responsive underwriting.

I’m very disappointed with a recent demand to confirm my identity and address, followed later requesting evidence concerning the source of my savings. Due diligence should be taken when opening the account and not asking for details that in my case went back over 10 years. Mr Chhokar appears to be a new staff member instigating these enquiries, but amazingly he hasn’t even updated his LinkedIn profile. Not a good image

In the past I have had good service from Skipton International but this time it has been a disaster, went on their website to make a withdrawal and filled in all the details. checked again the next day and all details of the withdrawal had vanished so rang them and they actioned a withdrawal, this was on Tuesday. Waited for the funds to arrive in my current account but by the following Monday no sign of the funds so rang again to be told that they had contacted me at the beginning of September to ask for more documents (they had not contacted me) and my account was frozen until the documents arrived AND I STILL DON,T KNOW WHAT DOCUMENTS THEY REQUIRE as they could not tell me when i rang up and i am now waiting for an email

Is this a scam company? They have taken a substantial amount of money, closed access to my online portal and no one answers the phone. Beware. My experience thus far is deeply concerning. I am looking into the process to report this formally and see if there is any way to recover my assets.