SkinnyRxReviews of skinnyrx.com

Aimee was awesome as patient

Carmenlyn was great with me. She was able answer all of answers and questions regarding my treatment. Wonderful customer service.

Melesa was awesome. She had patience with me, because I was skeptical at first. She walked me through everything and that put me at ease. This phase was great. Waiting on the next steps. Great job Melesa.

Aimee B. was very helpful throughout the process of ordering my products! She explained the process and assured me that my order would be on the way very soon. Thank you Aimee B!

Michael Cavalier was very knowledgeable, patient and helpful. I was really neutral regarding if I wanted to try this and he answered all my questions so well, I signed up,

This company is a scam! Will automatically have you signed up for a subscription without your knowledge then refused to give a refund when you call them about it.

My teleexperience with Katherine D. was refreshing and professional. She was courteous, informative and and managed my issues with ease. I want to thank her again for resolving all my newcaccount issue. She was very knowledgeable as she answered all my questions with complete and accurate explanations. I appreciate her customer service and professionalism!

Warning: Systemic Operational Failures and Non-Delivery of Pre-Paid Services I pre-paid $3,588 upfront for what was advertised as a continuous, medically supervised 12-month program with SkinnyRX (Lean Rx, Inc.). Over the first two 4-month shipments, I experienced zero clinical efficacy or weight loss from their oral tirzepatide dissolving tablets. Later, an outside provider (Ro) confirmed that basic pharmacology indicates this oral formulation lacks validated clinical delivery and essentially has 0% bioavailability. When I attempted to get my treatment back on track, the administrative process completely collapsed. The provider missed our scheduled check-in window, and during the rescheduled call, explicitly addressed me by another patient's name ("Derek"). She then incorrectly advised a dose increase that customer support later admitted does not exist in their formulary. To fix their mistake, the company agreed in writing to transition me to an injectable format. Instead of shipping the medication, they spent over a month ghosting my inquiries, providing repetitive automated messages, and demanding redundant medical data already fully documented in my portal. When I formally demanded a cancellation and refund for the unfulfilled portion of my contract, they refused, citing a "no refunds on bundles" policy. Weeks later, after I questioned a bizarre email regarding archived UPS tracking numbers for a shipment I never received, they abruptly texted me that my subscription was canceled entirely—effectively pocketing thousands of dollars for a 12-month contract they terminated early. This company uses administrative runarounds to stall care while withholding pre-paid funds. I have escalated this matter as a formal billing dispute with my financial institution. Potential consumers should be extremely cautious.