SkinnyRxReviews of skinnyrx.com

Response from SkinnyRxJun 20, 2024

Thank you for sharing your positive experience with Paul and our service. We're glad to hear that Paul was helpful in answering all your questions and providing you with detailed information. It's great that you were able to take advantage of our lifetime discount offer as well. We appreciate your enthusiasm about starting your treatment. While we're confident in the quality of our products, please remember that individual results can vary. We recommend following the prescribed dosage and instructions carefully. If you have any further questions or concerns once you receive your medicine, please don't hesitate to reach out to our customer support team. We're here to support you throughout your treatment journey.

Response from SkinnyRxJun 20, 2024

Thank you for your positive feedback! We're delighted to hear that Amiee provided excellent service and made your experience smooth and pleasant. Our team strives to be helpful and accommodating, so it's wonderful to know that Amiee exemplified these qualities. We appreciate you taking the time to share your thoughts and look forward to continuing to serve you well in the future.

Response from SkinnyRxJun 21, 2024

Thank you for sharing your experience with us. We're sorry to hear you didn't see the results you were hoping for. It's important to understand that semaglutide, like other weight loss medications, takes time to show its full effects. During the first 4-8 weeks, your body is adjusting to the medication. You would feel less hungry and fuller longer during this stage. While some people notice changes earlier, for others it can take longer. The most significant weight loss typically occurs between weeks 5-20 of treatment. We'd love to work with you to give the medication another chance. If you're open to it, we can offer you a 50% discount to restart your treatment plan. This would allow more time for the medication to take effect. Every person's journey is unique, and we're here to support you. If you'd like to discuss this further or have any questions, please give us a call. We're happy to explain the process in more detail and address any concerns you may have.

Response from SkinnyRxJun 20, 2024

Thank you for your positive feedback about Aimee's service. We're glad to hear she made the prescription process easy and provided clear explanations. Aimee's thoroughness and willingness to guide you through each step demonstrate our commitment to excellent customer care. We appreciate you taking the time to share your experience and will pass along your kind words to Aimee. If you need any further assistance, please don't hesitate to reach out.

Response from SkinnyRxJun 20, 2024

Thank you for your positive feedback! We're delighted to hear that our agent provided an informative and helpful experience while assisting you with your order. Our team strives to offer enthusiastic and knowledgeable service to all our customers. We appreciate you taking the time to share your experience and hope to continue meeting your expectations in the future.

Response from SkinnyRxJun 20, 2024

Thank you for your wonderful feedback about Roxanne's customer service. We're thrilled to hear she provided such an excellent experience. Roxanne's combination of professionalism and approachability is exactly what we strive for, and we're glad she was able to answer all your questions thoroughly. We're also pleased that Roxanne was able to offer you a competitive price that met your needs. Your satisfaction is our priority. Congratulations on starting your weight loss journey! We're excited to support you along the way. If you have any more questions or need further assistance, please don't hesitate to reach out. Best wishes for your health and wellness goals!

Response from SkinnyRxJun 20, 2024

Here's a suggested response to that review: Thank you for your wonderful feedback about Aimee! We're delighted to hear she was so helpful and professional in answering all your questions. Our team strives to provide excellent service, and it's great to know Aimee impressed you with her assistance. We appreciate you taking the time to share your positive experience.

Response from SkinnyRxJun 22, 2024

We sincerely apologize for the delay in your order and the frustration this has caused you. We understand how disappointing it is to not receive an order within the expected timeframe, especially when you've been given assurances about quick delivery. We appreciate your patience and persistence in following up. While we're glad to hear our customer service agents have been courteous, we recognize that politeness alone isn't enough - you need accurate information and, most importantly, your order. Unfortunately, we are unable to locate your account with the information provided in your review. To ensure we can properly address your specific situation and provide the best possible assistance, we kindly ask that you contact our customer service team directly. Our dedicated support staff will be able to securely access your account details and work towards a resolution for you. Our hours of operation are Monday-Friday 8am-12am and Saturday- Sunday from 8am-8pm EST at 888-979-9580.