SkinnyRxReviews of skinnyrx.com

Response from SkinnyRxJul 9, 2024

Thank you for your positive feedback! We're delighted to hear that you're having a great experience with both our customer service and the product. It's wonderful that you're seeing results and tracking your progress weekly. Your enthusiasm is truly appreciated. If you need any further assistance or have questions as you continue using the product, please don't hesitate to reach out. We're here to support you on your journey.

Response from SkinnyRxJul 9, 2024

Thank you for your positive feedback! We're delighted to hear you had a great experience with our customer service. We strive to provide excellent support to all our customers.

Response from SkinnyRxJul 9, 2024

Thank you for reaching out. We want to assure you that our semaglutide formulation includes vitamin B6, which is an important addition to support your overall health during treatment. Regarding the amount of medication, please be assured that the vial contains more than enough for your prescribed dosage. The vial is intentionally larger to prevent any leakage during shipping and handling, ensuring you receive the full amount of medication you need. We value your business and are committed to supporting you throughout your treatment journey. If you have any further questions or concerns, please don't hesitate to contact us. We're here to assist you and ensure you have a positive experience with our product. Again, thank you for choosing our service. We're here to support you every step of the way.

Response from SkinnyRxJul 9, 2024

Thank you for your feedback! We start you on the smallest effective dose for safety. The dose increases monthly to maintain weight loss progress. Results typically become noticeable around weeks 4-5. For best results, maintain a proper diet and exercise regularly. We value you as a patient and are here to help. If you need assistance, please contact our team via email or phone.

Response from SkinnyRxJul 9, 2024

Thank you for your positive feedback! We're delighted to hear that you've had great interactions with our team members. Our goal is to provide excellent service, and it's wonderful to know that our staff's friendliness has made a positive impression on you.

Response from SkinnyRxJul 9, 2024

We sincerely apologize for the delay in delivering your semaglutide prescription. The delay stemmed from the recent initiation of applications in California, causing unforeseen fulfillment delays. Rest assured, we have now streamlined our processes to ensure swifter deliveries in the future. Your medication has already made its way to you based on what we can see from the tracking information on your file. If it has not arrived yet, please feel free to contact us at [email protected] so we may better assist you. We appreciate your understanding and patience during this transitional phase. The packages are shipped overnight via Fedex. On your account specifically it appears we needed some additional information from you in regards to the intake form you had submitted which is what also caused the delay. Should you have any queries or require assistance, please feel free to contact us. Thank you for choosing SkinnyRX.com.

Response from SkinnyRxJul 5, 2024

We apologize for the initial delays and the need for multiple calls to initiate your treatment. We strive to make the transition process as smooth as possible for all our patients, and we'll use your feedback to improve our onboarding procedures. We're concerned to hear about the repeated calls you received after placing your order. This suggests a breakdown in our internal communication and documentation processes. We take this feedback seriously and will review our systems to ensure better coordination between our team members. It's great to hear that despite these issues, you found our staff to be helpful throughout the process. We value providing excellent customer service and will continue to prioritize this aspect of our care.

Response from SkinnyRxJul 9, 2024

I'm glad to hear that Travis provided good customer service by being nice and answering all your questions. A helpful and friendly employee can make a big difference in the customer experience. Please let us know if you need any further assistance.