SkinnyRxReviews of skinnyrx.com

Response from SkinnyRxJul 27, 2024

Thank you for your wonderful feedback about Michael Cavalier! We're thrilled to hear about your positive experience. We understand how valuable your time is, especially working in the medical field. It's great to know that Michael was able to provide clear and prompt explanations, making the process efficient for you. We're pleased that Michael delivered excellent customer service and secured a great price for you. Our team strives to offer top-notch service to all our clients, and it's rewarding to hear when we succeed. Your review is much appreciated, and we look forward to serving you again in the future. If you have any further needs or questions, please don't hesitate to reach out.

Response from SkinnyRxJul 27, 2024

Thank you for your positive feedback! We're thrilled to hear about your excellent experience with our customer service, especially Joanna's outstanding efforts. We agree that great customer service is crucial, and we're proud to have team members like Joanna who embody this principle. We'll make sure to recognize Joanna for her exceptional work. Your appreciation motivates us to maintain and improve our high standards of customer care.

Response from SkinnyRxJul 26, 2024

Thank you for your positive feedback! We're thrilled to hear about your great experience with Michael Cavalier. Our team takes pride in being knowledgeable and helpful, and it's wonderful to know that Michael was able to answer all your questions effectively. We're excited that you've decided to try our product and hope you'll enjoy it. Your enthusiasm is truly appreciated! If you have any further questions or need additional assistance as you begin using the product, please don't hesitate to reach out. We're always here to help. Thank you again for choosing our service, and we look forward to hearing about your experience with the product!

Response from SkinnyRxJul 26, 2024

Thank you for your feedback. We're glad to hear that Aisha provided helpful and polite service. We strive to ensure all our team members deliver excellent customer care, and it's great to know Aisha met those expectations. Your positive experience is important to us, and we appreciate you taking the time to share it.

Response from SkinnyRxJul 26, 2024

Thank you for your positive feedback! We're delighted to hear that Travis provided professional service and that your check-out process was efficient. We strive to make every customer's experience smooth and pleasant, so it's wonderful to know we met that goal for you. We greatly appreciate your recommendation and hope to serve you again in the future.

Response from SkinnyRxJul 26, 2024

Thank you for your feedback. We sincerely apologize for the inconvenience you experienced. We want to clarify a few points: We recently began accepting applications in your state, which may have caused some initial confusion. Our shipping schedule is Monday through Thursday to ensure timely delivery. Unfortunately, we don't currently offer a local pickup option. We understand this was your preference, and we apologize for not meeting your expectations in this regard. To maintain the medication's effectiveness, we package it with ice packs for cold shipping. We've issued a full refund to you. We hope this allows you to continue your weight loss journey, possibly with a local provider that better suits your needs. We appreciate your understanding and wish you the best in your health goals.

Response from SkinnyRxJul 26, 2024

Thank you so much for your kind words! I'm delighted to hear that you've had a positive experience communicating with me. I always strive to provide friendly, attentive, and efficient service to all our customers. I'm excited that you're starting your journey with SkinnyRx. Your health and satisfaction are our top priorities, so please don't hesitate to reach out if you have any questions or concerns as you begin using the product. We truly appreciate your feedback and look forward to hearing about your experience with SkinnyRx in the coming weeks. Your input is invaluable in helping us maintain and improve our service and products. Thank you again for your support!

Response from SkinnyRxJul 26, 2024

Thank you for your positive feedback! We're delighted to hear that Hazel provided great service and was helpful during your experience. We appreciate you taking the time to share your thoughts, as it helps us recognize team members who go above and beyond. We'll make sure to pass along your kind words to Hazel.