SkinnyRx Reviews | Read Customer Reviews of skinnyrx.com

SkinnyRx Reviews | Read Customer Reviews of skinnyrx.com

SkinnyRx reviews

4,864 approved reviews, newest moderated first

customer
Jul 30, 2024
Hope it's real
Michael Cavalier was a huge help in this process. He answered my questions, offered solutions and worked to assure any anxiety I had.
Response from SkinnyRxJul 31, 2024
Thank you for your positive feedback about Michael Cavalier. We're delighted to hear that he provided such excellent service during your experience with us. Michael's attentiveness in answering your questions, offering solutions, and addressing your concerns reflects our commitment to customer satisfaction. We appreciate you taking the time to share your thoughts, as it helps us recognize team members who go above and beyond. We look forward to continuing to serve you with the same level of care and professionalism in the future.
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None
Jul 30, 2024
Friendly and explained everything so i…
Friendly and explained everything so i could understsnd
Response from SkinnyRxJul 31, 2024
Thank you for your positive feedback! We're delighted to hear that you found our service friendly and that we were able to explain everything in a way that was clear and understandable for you. Our goal is to provide excellent customer service while ensuring our clients fully grasp the information we share. We appreciate you taking the time to leave this review and look forward to serving you again in the future.
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Celina P.
Jul 30, 2024
Excellent customer reps who really care
I had a life altering injury and my paychecks had stopped indefinitely and Skinny Rx manager went above and beyond as well as the customer service girl Aisha to work a plan that would allow me to continue the program and I am so grateful! Ive been on semiglutide for two weeks (took 3rd dose this am) and have lost 7 lbs already. I cant wait to see what I look and feel like in 6 months!
Response from SkinnyRxJul 31, 2024
Thank you for sharing your experience with Skinny Rx. We're thrilled to hear about the exceptional service you received from our manager and Aisha during a challenging time in your life. It's heartening to know that they were able to accommodate your situation and help you continue with the program. Your progress so far is impressive - losing 7 pounds in just two weeks on semaglutide is a great start! We're excited for you to continue your journey and see your results over the coming months. We appreciate your feedback and are glad we could support you through this process. If you have any questions or need further assistance as you continue with the program, please don't hesitate to reach out.
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Mel
Jul 30, 2024
Great Customer Service
Aisha on customer service was very helpful when I needed to update my shipping address. I have called customer service 2 other occasions in the past and everyone I talk to was always kind, respectful, and answered all my questions.
Response from SkinnyRxJul 31, 2024
Thank you for your positive feedback! We're delighted to hear that Aisha provided excellent assistance with updating your shipping address. It's wonderful to know that you've consistently had good experiences with our customer service team across multiple interactions. We strive to ensure all our representatives are kind, respectful, and knowledgeable, so it's gratifying to hear this has been your experience. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts. Please don't hesitate to reach out if you need any further assistance in the future.
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Yarely P.
Jul 30, 2024
Great customer service! Still loosing weight!
Hi. I recently started my presentation. I called to cancel my subscription because unfortunately my husband lost his job. Hazel was able to help me out on keeping the subscription. She was great! The customer service has always been great every time I needed to call. I had had no side effects and continuing to loose the weight. Very excited!
Response from SkinnyRxJul 31, 2024
Thank you for your feedback! We're delighted to hear about your positive experience with our customer service, especially Hazel's assistance during a challenging time. It's wonderful that we were able to find a solution to help you maintain your subscription despite the unexpected circumstances. We're also thrilled to learn that you're continuing to lose weight without experiencing any side effects. Your success is important to us, and we're excited to be part of your journey. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. If you need any further assistance in the future, please don't hesitate to reach out. We're here to support you in achieving your goals.
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JP
Jul 30, 2024
Hazel is top notch…
Hazel was very attentive and solved my issues completely and quickly. She was very nice and efficient. She also texted me back upon confirmation of everything. A lot of times cr will tell you they will get back to you and don't. I was very impressed with her!
Response from SkinnyRxJul 31, 2024
Thank you for your feedback. We're delighted to hear about your positive experience with Hazel. Her attentiveness, efficiency, and follow-through clearly made a strong impression. We'll be sure to recognize Hazel for her excellent customer service, particularly her commitment to solving your issues quickly and completely, as well as her proactive communication. We strive to provide this level of service to all our customers, and it's rewarding to know we met your expectations. Your satisfaction is important to us, and we appreciate you taking the time to share your thoughts.
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Julie M.
Jul 30, 2024
Michael gives great customer service!
Michael took the time and explained and answered any questions that I had, that I feel that with this product I have a great chance of exceeding my goals. So I very excited to start this journey only to receive an email that said I didn't qualify. It's upsetting because the don't tell you why.
Response from SkinnyRxJul 31, 2024
Thank you for your feedback. We're glad Michael provided thorough explanations and answered your questions well. We apologize for the frustration caused by the qualification process. Common reasons for disqualification may include: BMI outside the required range Age restrictions Certain health conditions Specific medications you're taking For more details about your specific case, please contact our customer support team and we can check the reasoning for you.
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Sheree
Jul 29, 2024
I spoke to Aimee
I spoke to Aimee, she was very pleasant, informative and professional.
Response from SkinnyRxJul 31, 2024
Thank you for your positive feedback. We're pleased to hear that Aimee provided you with a pleasant, informative, and professional experience. Our team strives to deliver excellent service, and it's gratifying to know that Aimee met those standards. Your comments will be shared with Aimee and our management team. If you have any additional thoughts or need further assistance, please don't hesitate to reach out.
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