SkinnyRxReviews of skinnyrx.com

Response from SkinnyRxAug 2, 2024

We greatly appreciate your thoughtful review of your interaction with Michael Cavalier. It's wonderful to hear that Michael was able to address your concerns, answer your questions thoroughly, and help you reach a comfortable price point. We take pride in providing authentic medications and ensuring our customers feel secure in their transactions with us. Michael's kindness and personable nature are key qualities we value in our team members. We're thrilled that these attributes shone through in your interaction with him. Your trust in our company means a lot to us, and we're glad Michael was able to alleviate any concerns you had. We strive to maintain the highest standards of customer service and product quality. Thank you again for taking the time to share your experience. We look forward to continuing to serve you in the future.

Response from SkinnyRxAug 2, 2024

Thank you for bringing this to our attention. We sincerely apologize for the issues you've experienced and any inconvenience caused. We've been attempting to reach you since yesterday to address your concerns, but unfortunately have only been able to reach your voicemail. Please know that we highly value your business and take your feedback seriously. To make things right, we've processed a full refund to your account. We hope this demonstrates our commitment to your satisfaction as a valued customer. If you need any further assistance or have any additional questions, please don't hesitate to contact us. We're here to help and would welcome the opportunity to speak with you directly. Again, we apologize for falling short of your expectations and appreciate you taking the time to share your feedback. We're committed to continually improving our service.

Response from SkinnyRxAug 2, 2024

Thank you for your wonderful feedback about Michael Cavalier! We're thrilled to hear that he provided such thorough and helpful assistance over the phone. Our goal is to ensure every customer receives clear explanations and feels supported in their weight loss journey, so it's gratifying to know Michael delivered on that promise. Your encouragement means a lot to our team. We'll make sure to pass along your kind words to Michael - feedback like this truly motivates our staff to continue providing exceptional service. We wish you all the best as you continue on your weight loss path. If you need any further support or have questions in the future, please don't hesitate to reach out. We're here to help you succeed!

Response from SkinnyRxAug 2, 2024

Thank you for your positive feedback! We're delighted to hear that HAZEL provided such excellent service. Our team strives to be helpful and responsive, so it's wonderful to know that HAZEL exemplified these qualities with her quick callback and assistance. We appreciate you taking the time to share your experience and hope we can continue to meet your expectations. Please don't hesitate to reach out if you need any further support. Copy Retry

Response from SkinnyRxAug 2, 2024

Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Hazel and that you received your first subscription. It's great that you're feeling confident and excited about your weight loss journey with us. We understand how important affordable access to effective medications can be. We're glad we could provide a cost-effective option for you, especially given how expensive this medication can be through other channels. Your enthusiasm and optimism are inspiring. We're honored to be part of your journey and consider it a blessing to be able to support you in reaching your health goals. Please don't hesitate to reach out if you need any additional support or have questions as you begin using the medication. We're here to help ensure your success every step of the way. Wishing you all the best as you embark on this new chapter! We look forward to celebrating your progress with you.

Response from SkinnyRxAug 2, 2024

Thank you for taking the time to leave a review. We apologize, but we were unable to locate any records matching your information in our patient database. If you believe there may have been an error, or if you need any assistance, please don't hesitate to contact our support team at [email protected] or contact us via phone at 888-979-9580. We'll be happy to help resolve any issues or answer any questions you may have. We appreciate your feedback and hope to have the opportunity to serve you in the future.

Response from SkinnyRxAug 2, 2024

Thank you for taking the time to share your experience with us. We're delighted to hear that your interaction with Dain was informative and helpful. We strive to maintain this level of service across our entire team and throughout your journey with us. Your feedback about Dain is valuable, and we'll make sure to recognize his efforts. We're committed to making your venture with us successful and look forward to continuing to meet your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you again for your positive feedback.

Response from SkinnyRxAug 2, 2024

Thank you for your wonderful feedback about your experience with Aimee at Skinnyrx. We're delighted to hear that you had such a positive interaction. We strive to provide exceptional service to all our customers, and it's gratifying to know that Aimee exemplified this commitment. Her professionalism, courtesy, and helpfulness are qualities we value highly in our team members. We appreciate that you noticed Aimee's attentiveness to your concerns and her evident knowledge and expertise. These are crucial aspects of the personalized care we aim to offer each customer. Your recommendation means a great deal to us. We're proud to have team members like Aimee who contribute to making your experience with Skinnyrx so positive. Thank you again for taking the time to share your feedback. We look forward to continuing to serve you with the same level of excellence in the future.