Kevin W.
Cherrie was excellent
Cherrie was excellent
Response from SkinnyRxJan 9, 2026
Thank you so much for the kind words about Cherrie! We're so glad she could help you. We'll make sure to pass along your feedback to her—it'll make her day!

SkinnyRx is a cutting-edge telehealth organization dedicated to revolutionizing the weight loss industry by offering rapid and convenient solutions tailored to meet individual needs from the comfort of your home. Our innovative approach harnesses the power of technology and medicine, providing personalized treatment plans that include our highly effective, US-manufactured semaglutide, to ensure optimal weight management results. Backed by a network of licensed and certified professionals, we guarantee expert guidance and support at every step of your journey. SkinnyRx is committed to delivering exceptional care, seamless digital consultations, and unparalleled convenience, making weight loss not only achievable but also sustainable. Experience the future of health and wellness with a company devoted to your success and well-being, all while maintaining a focus on quality, safety, and customer satisfaction. Discover why SkinnyRX is trusted by countless individuals to transform their health and lifestyle.
SkinnyRx (skinnyrx.com) has 4,864 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Personal Care · Orlando, Florida
Excellent

Personal Care · Grants Pass, Oregon
Excellent

Personal Care · Great Neck, NY
Excellent

Personal Care · Costa Mesa, California
Excellent
4,864 approved reviews, newest moderated first
Kevin W.
Cherrie was excellent
Response from SkinnyRxJan 9, 2026
Thank you so much for the kind words about Cherrie! We're so glad she could help you. We'll make sure to pass along your feedback to her—it'll make her day!
MH
Anna was so helpful
Response from SkinnyRxJan 9, 2026
Thanks so much for the kind words! We're thrilled Anna could help you out. We'll make sure she knows you appreciated her support!
RO
Very helpful
Response from SkinnyRxJan 9, 2026
Thanks so much for the kind words! We're glad we could help.
Coralie
Patricia was very kind and helpful during our phone call. My experience with skinnyrx and their staff members have been very good.
Response from SkinnyRxJan 9, 2026
Thank you so much for the kind words about Patricia! We're lucky to have her on our team, and we're really glad she could help you. It means a lot to us that you've had a good experience with SkinnyRx. We're here whenever you need us!
Ashley P.
Was prescribed same day I signed up on Monday. Paul called and went through the details with me on Tuesday. Lower rating just cuz its now Thursday still no details on when its shipping my medicine. Asked in messages and got some generic message saying it takes 5-7 days but could also take 1-2 days. So no idea right now when I’ll get if I do. Will update review if it ships soon. Update: it shipped in three days
Response from SkinnyRxJan 9, 2026
Thanks for your feedback! We're glad Paul could help you out so quickly. We hear you on the shipping timeline - that range definitely isn't helpful when you're waiting. Your medication is on its way and you should see tracking info soon if you haven't already. Most orders arrive within a couple days once they ship. We'd love to hear from you once it arrives!
Nicole R.
Phil was great and got my subscription canceled. I never got to try their rx because they wanted a dr note from an ulcer I had 10 years ago. And when I asked my Dr she said she would send it to Lilly direct for the same cost and is also FDA approved. She wouldn't give them the dr note they wanted. Thanks Phil for making this more painless.
Response from SkinnyRxJan 9, 2026
Thanks so much for taking the time to leave this review! We're glad Phil could help make the cancellation process smooth for you. We totally understand that gathering medical records from years ago can be frustrating, and we're happy your doctor found a solution that works better for you. We appreciate your understanding, and we wish you the best with your treatment! If you ever need anything in the future, we're here.
Bill D.
Mariz was wonderful to work with, upon my assessment questions the service page got stuck, I called back and spoke with Annabelle and she quickly fixed the issue! Thanks for great customer service
Response from SkinnyRxJan 8, 2026
Thank you so much for the kind words! We're thrilled to hear that Mariz and Annabelle were able to help you out. We know technical glitches can be frustrating, so we're glad Annabelle got things sorted quickly for you. We'll be sure to pass along your compliments to the team—they'll appreciate it! Thanks for choosing SkinnyRx!
customer
I originally signed up for the tablets in September. I completed the application online and thought that I would be able to do a monthly option but ended up paying for the entire year up front in order to get the discount. Shortly after I received the medication and started it immediately. After two weeks of having no results I called customer care and was told that I needed to give it more time. I reached out again a few weeks later and was told that I still needed to give it more time. Keep in mind I was exercising every day and watching what I eat. I was not expecting this to be a magic medication. When I called again I questioned switching to the injections to see if that gave me better results. The lady I spoke to on the phone was very nice and assured me that someone from their clinical department would return my call that day. I kept my phone with me all day but no one called! I ended up having to call again the next day but this time they put me on hold for a while and I did get to speak to someone. My next order of pills was scheduled to ship in the beginning of December so I was trying to get them to switch me to the injections before that order shipped. On December 9, I was told that it was approved to switch me to the injections and my order would ship yet three weeks later I had no shipping information. So much for overnight shipping. I hadn’t taken my third month of pills because it wasn’t doing anything and they agreed to switch my medication. I reached out again and was told that they were looking into it. Two weeks later I still had no response. At this point I sent multiple messages in the chat from my portal on their app and was completely getting ignored. After over a month of getting nowhere I disputed the charges with my credit card company and magically later that same day I received a text that my order was shipping. I’m honestly not sure how I feel about this company at this point.
Response from SkinnyRxJan 8, 2026
Thank you for your feedback. Since no identifying information was provided in this review, we can't look up your specific account details, so this is a general response. Please contact us directly if you'd like us to review your case specifically. We understand your frustration with the medication switch timeline. Switching medications requires clinical review and approval to ensure safety and appropriateness, which takes time. We apologize if there were communication delays during this process—we're always working to improve our response times. Regarding weight loss results, we're sorry the tablets didn't work as hoped in the first two months. Results vary by individual and typically take 8-12 weeks to become apparent. Our clinical team is here to support you through the adjustment period. Filing a chargeback dispute while we were actively processing your medication switch created complications, as disputes trigger account holds that affect order processing. If you'd like to discuss your concerns further or need assistance with your new medication, please reach out to us directly so we can help.