SBC
Communication is awful
Customer service is awful in General. Patricia in the Philippines was great on the phone for the info she has but theres still no dates of 2nd vial shipments when dates on app dont match. why no info on contents in forst shipmwnt listed. When i emailed months agoTold them I was missing a pill and they say its doubled checked and didnt believe me. They say they answer phones till 8pm est but i called 7pm est and said they were closed. Even emailing takes forever. They send a package tell you to call if missing any contents but dont tell you what the contents should be. Too expensive. Im sorry I gave them 1000s
Response from SkinnyRxFeb 9, 2026
Thank you for sharing your feedback with us. We're glad Patricia was able to assist you during your call. We understand you have concerns about shipment dates, package contents information, and communication response times. Unfortunately, without a full name or account details attached to this review, we're unable to look into your specific situation or provide the help you need. If you'd like us to investigate these matters further and work toward a resolution, please contact us directly at 888-979-9580 or email [email protected], and we'll be happy to assist you. We appreciate you taking the time to leave this review.