SkinnyMe Sugar Free Chocolate creates chocolate that tastes delicious without the harmful, fattening effects of processed sugar. • Zero Sugar Belgian Chocolate• Sweetened with Stevia Leaf• Gluten Free & Waistline Friendly• Maltitol Free-No Stomach Upset• Keto Community Approved
SkinnyMe Chocolate (skinnymechocolate.com) has 206 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
Also known as
skinnymechocolate.com
Website
skinnymechocolate.com
Category
Candy & Chocolate
Location
Lithia Springs, Georgia
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 9% of reviews.
Latest
Most recent review: February 2024.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Literally can't delete my account. Classic scam set up, sign up is easy but in order to cancel or change anything you have to do it over the phone. There's no easy way to change your account password or even delete your account.
Response from SkinnyMe ChocolateNov 15, 2019
Hi T. You can call to cancel your subscription at anytime 24/7 on our toll free number 1.855.354.6917
If you need to create a new password, just go to the SkinnyMe Chocolate login (https://www.skinnymechocolate.com/account/login) and click "Forgot your Password?" It will then ask you for your email address and then you click "Request New Password"
TP
Tim P.
Same for me
Same for me. They’ve charged me now $78 for my “free Sample”. Bogus. Don’t buy. They dont answer their calls or reply to emails. I’m going to call BBB and local COC.
Response from SkinnyMe ChocolateNov 15, 2019
Hi Tim. We're just now seeing your review. We apologize for the confusion around that very popular promotion. For the 7-day subscription trial, you pay $4.95 for shipping of a full size box of 30ct SkinnyMe Chocolate of your choice. You then have seven (7) days after delivery of your shipment to call and cancel your trial before you are charged the remaining (34.99), which begins your monthly subscription service.
If you need any assistance with your account please feel free to call @ 855-354-6917 or email us [email protected]
We will also be sending you a private message. We are here to help in any way we can. Thanks for your review
MA
Mari
Just No!
I ordered from them and some off the chocolate was bust opened and melted all over the box. Not worth the price. Definitely dont recommend!
Response from SkinnyMe ChocolateNov 15, 2019
Hi Mari. We apologize for the melted chocolate you received. If you have not already received a refund on your order, we can reship that to you during cooler weather in your area. Please let us know how we can further assist you by calling, emailing us or responding to our private message. Thanks for your review. [email protected] or 1.855.354.6917
FL
FountainOf L.
Rip Off, Shady company
Whatever you do make sure it's NOT to trust this company, do NOT give them your credit-card it's a complete scam. They don't really offer you a free trial, they charge you full price and set you up for autoshipment withOUT your authorization or concent. I wish I had read the reviews regarding this company. It's outrageously overpriced chocolate but what's worse is the customer service. They will not respond to you, they will not give you a refund, they will not delete or cancel your account. TOTAL RIPOFF.
Response from SkinnyMe ChocolateNov 15, 2019
Hi Fountain of Light. We apologize for the confusion around that very popular promotion. For the 7-day subscription trial, you pay $4.95 for shipping of a full size box of 30ct SkinnyMe Chocolate of your choice. You then have seven (7) days after delivery of your shipment to call and cancel your trial before you are charged the remaining (34.99), which begins your monthly subscription service. No scam. No ripoff. Call to cancel anytime you like.
If you need any assistance with your account please feel free to call @ 855-354-6917 or email us [email protected]
Thanks for your review
MR
Megan R.
Awful "Customer Service"!
I signed up for a $4.95 trail via Swagbucks.com for a small box of chocolates... upon receiving the package, the box was completely smashed and dented. I didn't think much of this because it was just a trial.
Apparently, I missed the fine print that I signed up for a recurring subscription and was subsequently charged $35 in addition for the tiny smashed box of chocolates I received.
As soon as I realized my account had been charged, I called "customer service".
I spoke with a woman who took about 15 minutes to even find my account. I told her I wanted to cancel and would gladly send the package back for a refund. She stated that was not necessary she will cancel my account and refund me.... Then comes November and I was charged AGAIN. I called a second time and this person stated they would cancel my account and issue a refund, now, however, I cannot be refunded for the original charge. I asked to speak with a supervisor and was told I would receive a call.... Nothing.
Later in the month I receive chocolates, I didn't want, and had to call a 3rd time to try to get my money back. This lady, who stated she was a supervisor, basically told me, rudely, there is nothing they can do.
Long story short, I am out almost $75 on a "trail box" of chocolates. The "supervisor" blamed me for not reading the fine print on the subscription, yet, after multiple customer service calls... I received no customer service.
Response from SkinnyMe ChocolateNov 15, 2019
Hi Megan. We are very upset about the terrible service you received from our phone team and apologize for their misinformation. You should be able to cancel your subscription anytime, over the phone, for any reason. We will send you a private message so we can locate your account and escalate it to our accounting department. Thank you
AH
Angela H.
Cannot cancel subscription!
Their chocolate is okay, but they have not responded to my email requests to cancel my subscription! It’s been months! All I can do is keep delaying my next delivery... no way to cancel!!!
Response from SkinnyMe ChocolateNov 15, 2019
Hi Angela. We are just now seeing your review. Even though it's been a year, we would like to follow up and see if you have been helped and your subscription cancelled. You can call us to cancel anytime 24/7 if you haven't already. Thank you 1.855.354.6917
