Steven G. S.
This company is based on scamming the…
This company is based on scamming the customer. The "trial" is a bait and switch. I ordered the "trial" on November 4th. On November 6, my card was billed for $34.94. I wasn't sure what was up with that as I never received any additional product. I then noticed that I was charged again on December 12 for product I neither requested nor wanted. I just spoke with them on the phone, twice. The first time I was hung up on by the woman who answered and she never took any information, such as mailing address to verify the shipping though she claimed to have pulled up my account then basically hung up when I disputed her contention that the product had been shipped and delivered. Upon immediately calling back, I got a different woman who did confirm my delivery information. I was then informed that the initial charge for ~$35 was the balance for the FULL price of the 'trial' which is why I hadn't received anything from that. I then told her that I was charged again on Dec 12 with nothing to show for it. She said that was shipping date. This past Saturday and she believes that I should have gotten it already. I told her that I am cancelling my subscription which she didn't want to hear and tried offering me all sorts of inducements not to, prefaced by "Well, how about we do..." this, that or another thing. I responded with "Well, how about we just cancel my subscription NOW and I have nothing more to do with your company. And if the latest shipment isn't in my mailbox this afternoon, I WILL be calling you in the morning and will be much less pleasant than now." She then assured me that she is cancelling me from any further orders and I will be receiving an email today in that regard. We shall see


